Till Assistant

About the Role

Responsibilities

• Process card and cash transactions on the POS in accordance with company SOPs.
• Follow the Security Tamper Evident Bag (STEB) procedure to correctly pack items.
• Scan QDFC products correctly at POS machines.
• Sell push-line items at the POS.
• Serve customers at the POS with kindness and respect.
• Keep the POS area neat and tidy.
• Answer basic customer questions on products and provide general information about QDF stores or airport amenities.
• Carry out end-of-shift cash closing steps, seal the cash bag, and submit it to the cash office in HIA.
• Perform other department duties as directed by the Head of the Department.

Qualifications

• Basic literacy and numeracy skills, English communication skills, entry level role with no prior job-related work experience.

Preferred

• Previous retail and/or customer service experience.

Job Specific Skills

• Command of the English language.
• Basic PC skills.
• Good interpersonal and customer service skills.
• Basic product knowledge.
• Pleasant and approachable.