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TFC Program Supervisor

CarePros
Edmonton, CAN
Full-time
Mid · 3+ years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

What You’ll Do

  • Build trust through consistency, engagement, and genuine connection.
  • Lead, coach, and mentor your CYCWs.
  • Set and maintain high standards of care.
  • Support scheduling, staffing, and day-to-day operations.
  • Collaborate with internal teams (People & Culture, Finance).
  • Partner with families, caregivers, and external stakeholders.
  • Ensure safety, compliance, and program consistency.
  • Participate in on-call support rotation.
  • Distribute data reports to various internal/external stakeholders.
  • Develop and implement service process improvements to increase quality of care provided.
  • Respond when necessary to crisis situations.
  • Manage safety plans.

What You Bring

  • Core Requirements
  • 3+ years of direct care experience with children and youth that have complex developmental disabilities and/or significant mental health needs.
  • 3+ years of supervisory experience in front-line care. Managing front-line care employees and family based contractors.
  • 3+ years of experience working with Children and Family Services, Family Support for Children with Disability. Working with children and youth contracts.
  • Post-secondary education in Child and Youth Care, Social Work, or a related field.
  • Valid Alberta Class 5 Driver’s License.
  • 3-year Alberta Driver’s Abstract.
  • Reliable 4-door vehicle.
  • Alberta Vehicle Registration.
  • $2 Million Alberta Auto insurance liability.
  • Clear Criminal Record Check with Vulnerable Sector Check VSC (within past 5 months).
  • Clear Intervention Record Check IRC (within past 5 months).
  • Standard/Intermediate First Aid with CPR Level C.
  • What Sets You Apart
  • You lead by example, not just direction.
  • You stay calm, grounded, and decisive in high-stress situations.
  • You are solution-focused and growth-oriented.
  • You understand trauma-informed care and child development.
  • You must be able to:
  • Stay active throughout your shift (walking, standing, engaging).
  • Support physical environments indoors and outdoors.
  • Bend, crouch, and respond quickly.
  • Lift up to 10 lbs occasionally.
  • Maintain energy and presence for the duration of your shift.
  • What You Get
  • Health, dental, vision, and travel benefits.
  • Employee & Family Assistance Program.
  • Group RRSP matching (after one year).
  • Ongoing training & professional development.
  • Cornell University TCI Certification.
  • Access to innovative care technology + mobile tools.
  • A collaborative, supportive team environment.
  • Real opportunities for growth within a rapidly expanding organization.
  • We take our responsibility seriously. The youth we support deserve consistency, safety, and care they can trust. If you are ready to step into a role that will challenge you, grow you, and allow you to make a real impact, apply today!
  • #hp

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