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Testing Contract Administrator

Fixatex
Hertford, GBR
Full-time
Mid
Onsite
Discovered Today
excel

Full Job Posting

Responsibilities

  • Support the day-to-day administration of domestic and communal EICR and RLM testing programmes.
  • Coordinate engineer, supervisor and subcontractor appointments in line with programme requirements and service priorities.
  • Monitor compliance programmes, inspection schedules and completion targets to ensure statutory obligations are met.
  • Upload certification, reports and supporting compliance documentation to client systems and portals within contractual timescales.
  • Ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab’s Law obligations and client-mandated compliance procedures
  • Monitor no-access cases and support access escalation processes.
  • Coordinate resident communications, appointment arrangements and access management.
  • Support administration of remedial works, quotations, variations and follow-on actions arising from electrical testing activity.
  • Monitor KPI performance, certification turnaround times, work-in-progress and outstanding actions, escalating issues where required.
  • Assist with monthly reporting, KPI tracking and contract performance reporting.
  • Maintain contract records, compliance documentation and audit trails.
  • Support complaint handling and customer enquiries in line with contract procedures.

Required Qualifications

  • Previous Contract Administration experience.
  • Strong organisational and communication skills.
  • Microsoft 365 proficiency with intermediate Excel skills.
  • Experience supporting electrical testing, EICR or compliance maintenance contracts.
  • Experience working within social housing or housing association environments.

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