Test Engineer – ATM and Cards domain
Responsible for SLA management, troubleshooting, and UAT support in ATM and card systems, requiring expertise in transaction processing and payment systems.
Skills
About This Role
Overview
- · Responsible for SLA management and KPI
- · Follow up with vendors and external partners on the issues and resolutions
- · Responsible for coordinating and assisting internal teams for hardening / patching upgrade and schedule maintenance
- · Responsible for troubleshooting critical issues and communicate all customer impacted issues to line manager and concern teams.
- · Responsible to provide support to project team on any project related work.
- · Provide UAT support for the systems assigned.
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