Test Centre Administrator (Birmingham, UK) (26464)

Your Responsibilities

• In this important role, you will be required to:
• Welcome, greet and check in customers and test-taking candidates.
• Comply with all exam security procedures and company policies, using careful judgement at all times
• Verify customers’ and candidates’ identification documents and explain the exam process and rules.
• Proctor and invigilate candidates while they complete their exams.
• Work with internal teams, including IT, to troubleshoot and resolve technical issues in the test centre.
• Complete light housekeeping duties as required, such as vacuuming floors and sanitising keyboards and workstations.
• This is a fantastic opportunity to gain experience working with our diverse professional teams while helping to ensure that every candidate has a positive experience. Our ideal applicant will be a true team player who is available to work a variety of shifts from Monday to Sunday. As our test centres may open early in the morning, late at night and at weekends, flexibility is essential.
• Our Successful Applicant
• This is a wonderful opportunity to support people during an important event in their lives while protecting the integrity of the Pearson VUE examination process. We are looking for a friendly, professional team player with school qualifications in English and maths. Experience using Microsoft Office applications, including Word, Excel and Outlook, would be an advantage.
• You must be flexible and able to work different days and times. You should also be comfortable working in a quiet testing environment, have excellent attention to detail, and be able to monitor candidates for prohibited behaviour and observe details from a distance. The role requires you to sit for extended periods and escort candidates to and from the examination room.
• Our Recruitment Process
• This is an essential role, so please apply now. Complete and submit your application through the Pearson Careers website as soon as possible. We review applications daily and are currently scheduling interviews, so early applications are encouraged.
• We wish you every success with your application.