Tenant Services Coordinator
Full Job Posting
KEY DUTIES & RESPONSIBILITIES
- Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required
- Co-ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position
- Provide assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, and assigning work
- Review contract work, report any discrepancies to Facility Manager and request Purchase Orders
- Proper interpretation of client work processes, workplace culture and policies is essential for effective Tenant Services delivery
- Other duties as assigned
Knowledge & Skills
- High school completion plus a specialized technical or business course
- More than one year up to three years of job-related experience
- Superior client management/customer service skills
- Effective Interpersonal skills, with an emphasis on communication (verbal/written)
- Knowledge of project delivery and tendering processes
- General knowledge of commercial building systems and/or construction
- Strong organizational, coordination and documentation skills with the ability to multi-task
- Ability to work independently
- Ability to interpret contracts, as required
- Proficiency with CAD will be considered an asset
- Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
- Proficient with MS Office and email software
- Licenses and/or Professional Accreditation
- Valid driver’s license (as required)
- #LI-JP1
Qualifications
- High school completion plus a specialized technical or business course
- More than one year up to three years of job-related experience
- Superior client management/customer service skills
- Effective Interpersonal skills, with an emphasis on communication (verbal/written)
- Knowledge of project delivery and tendering processes
- General knowledge of commercial building systems and/or construction
- Strong organizational, coordination and documentation skills with the ability to multi-task
- Ability to work independently
- Ability to interpret contracts, as required
- Proficiency with CAD will be considered an asset
- Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
- Proficient with MS Office and email software
- Valid driver’s license (as required)
About Canada Business Unit
Integrated facility management and real estate services provider.
Visit company websiteApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Canada Business Unit
Commercial Overhead Door Technician
Windsor, CAN
SUMMARY The Commercial Door Service Technician is responsible for independently performing advanced preventative and corrective maintenance, diagnostics, repairs, and installations on Automatic Door Openers Swing and Sli
Senior Proposal Writer and Content Manager
Markham, CAN
SUMMARY The Senior Proposal Writer & Content Manager owns the development, management, and continuous improvement of proposal content assets while supporting strategic pursuits through technical writing, SME engagement,
Client Solutions Manager
London, GBR
Job Description The Client Solutions Manager collaborates with the Client Solutions Director, UK & Europe to understand the needs of prospective and existing clients, and development of the BGIS solution offering and rel
Senior Interior Designer
Ottawa, CAN
SUMMARY The TFMS Senior Interior Designer is part of a team delivering Space Layout & Interior design, Functional Space Planning and Furniture Procurement Support services. They will develop design concepts, strategic oc
BAS Technician
Red Deer, CAN
SUMMARY The BAS Technician is responsible for the operation, programming, monitoring, graphics, commissioning support, client training, preventative maintenance, energy management and operating cost reduction at a campus
Facility Services Manager
, CAN
Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deli
Kitchen Appliance Technician
Red Deer, CAN
SUMMARY The Kitchen Appliance Technician is responsible for the installation, maintenance, troubleshooting, repair, and inspection of commercial kitchen equipment across a campus of facilities. This role ensures that all
Bilingual Spatial Data Specialist (Contract) (ENG/FR)
Montréal, CAN
Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliv
Commercial Overhead Door Technician
Windsor, CAN
Senior Proposal Writer and Content Manager
Markham, CAN
Client Solutions Manager
London, GBR
Senior Interior Designer
Ottawa, CAN
BAS Technician
Red Deer, CAN
Facility Services Manager
, CAN
Kitchen Appliance Technician
Red Deer, CAN
Bilingual Spatial Data Specialist (Contract) (ENG/FR)
Montréal, CAN