oracle
Tenant Services Coordinator (1 Year Contract)
BGIS
Surrey, CAN
Full-time
Mid · 3+ years experience
Onsite
Discovered 1 months ago
Full Job Posting
KEY DUTIES & RESPONSIBILITIES
- Receive, process and validate service requests received by telephone, e-mail, and personal visits and maintain service call / work order tracking as required
- Co-ordinate BGIS and subcontracted forces to deliver required tenant services within the scope of the position
- Provide assistance and support to Facility Managers with respect to the delivery of small-scale tenant service projects by determining skills required, assisting with selection of contractors, monitoring performance, budget, quality control, and assigning work
- Review contract work, report any discrepancies to Facility Manager and request Purchase Orders
- Proper interpretation of client work processes, workplace culture and policies is essential for effective Tenant Services delivery
- Other duties as assigned
Knowledge & Skills
- High school completion plus a specialized technical or business course
- More than one year up to three years of job-related experience
- Superior client management/customer service skills
- Effective Interpersonal skills, with an emphasis on communication (verbal/written)
- Knowledge of project delivery and tendering processes
- General knowledge of commercial building systems and/or construction
- Strong organizational, coordination and documentation skills with the ability to multi-task
- Ability to work independently
- Ability to interpret contracts, as required
- Proficiency with CAD will be considered an asset
- Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
- Proficient with MS Office and email software
- Licenses and/or Professional Accreditation
- Valid driver’s license (as required)
- This is a full-time position with a salary range of $54,185 - $67,732 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.
- #LI-JP1
Qualifications
- High school completion plus a specialized technical or business course
- More than one year up to three years of job-related experience
- Superior client management/customer service skills
- Effective Interpersonal skills, with an emphasis on communication (verbal/written)
- Knowledge of project delivery and tendering processes
- General knowledge of commercial building systems and/or construction
- Strong organizational, coordination and documentation skills with the ability to multi-task
- Ability to work independently
- Ability to interpret contracts, as required
- Proficiency with CAD will be considered an asset
- Specific experience and skill related to the assignment – facility management, churn, facility infrastructures, client industry sector, government sector, etc.
- Proficient with MS Office and email software
- Valid driver’s license (as required)
- This is a full-time position with a salary range of $54,185 - $67,732 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.
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