TENANCY TEAM MANAGER

About The Service

Cardiff Council is looking to recruit an experienced individual to lead and motivate a team of Tenancy Officers, managing the Council Housing Stock.

About the job

You will be responsible for ensuring that an effective customer service is provided, giving advice about tenancy and leaseholder conditions. That proactive measures are taken to sustain tenancies as well as taking any necessary enforcement action including all legal action.

What We Are Looking For From You

You will have strong leadership skills, experience of working within a housing related environment including all action for enforcement of tenancy conditions and attendance at court.

You will have exceptional communication skills, be able to work on your own initiative and have a commitment to meeting customer needs.

Additional information

For an informal discussion, after reading the job description and person specification, please contact Sian Kirby on (029) 20537492.

This vacancy is suitable for post share.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need read in order to complete your application: -

• Application Guidance
• Applying for jobs with us
• Behavioural Competency Framework

Additional Information: -

• Candidate Pack
• Employee Charter
• Recruitment of Ex-Offenders
• Privacy Notice