Tenancy Coordinator/Property Management (Arabic Speaker)

Key Responsibilities: Lease Administration & Compliance

• Prepare and execute all tenancy contracts, addendums, and legal documentation.
• Register and manage government lease systems (e.g., Ejari or Tawtheeq).
• Maintain accurate and updated tenant records in property management software (e.g., Yardi or Oracle).
• Issue 90-day renewal notices and follow up on tenant intentions to vacate or renew.

Financial Management

• Collect and process rent cheques, security deposits, and service fees.
• Manage payment delinquencies and follow up on outstanding arrears.
• Process security deposit refunds after conducting final inspections and clearings.

Move-In & Move-Out Coordination

• Conduct property handovers and move-in inspections with new tenants.
• Ensure all utility connections (DEWA, Chiller, Gas) are transferred or active.
• Execute move-out inspections, documenting any damages or maintenance requirements.

Tenant Relations & Maintenance Support

• Serve as the first line of contact for maintenance requests, logging them into the system and tracking resolution.
• Liaise with Facilities Management (FM) teams to ensure repairs are completed to tenant satisfaction.
• Resolve tenant complaints and disputes professionally to maintain high retention levels.

Required Skills & Qualifications

• **Education:** Bachelor’s degree in Business Administration, Real Estate, or related field.
• **Experience:** 2-4 years in real estate property management or tenant relations.
• **Software:** Proficiency in MS Office and property management systems (Yardi/ERP).
• **Soft Skills:** Strong negotiation, conflict resolution, and multilingual communication skills.

Job Type: Full-time

Experience

• Leasing in Real Estate: 3 years (Required)