Temporary Policy Advisor (Temporary Aide): DORA/Division of Insurance

About the Department

Hybrid Workplace Arrangement

• Although this position will be designated under the department’s hybrid workplace program, it will still be required to report to the department office on a scheduled basis and at the discretion of the supervisor, based on business need.

This announcement may be used to fill multiple vacancies.

Consumer protection is our mission.

Position Duties

• The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado. We help consumers by answering their questions, investigating their complaints, and helping them to understand their insurance. We regulate and monitor the insurance companies in Colorado, as well as insurance agents, making sure everyone is following the law. Position : SFA 34342 This position is responsible for providing policy analysis, regulatory and program support. It supports the legislative session and policy analysis function for the division by providing analysis and assessment of legislation and legislative advice and assistance to division leadership. The position researches and provides support in regulation drafting, stakeholder feedback and engagement, and rulemaking hearing preparation. The position supports research, analysis, data needs, and other work related to emerging health policy issues, and/or current litigation involving the DOI. Duties include, but are not limited to: Determining best practices for new initiatives and processes to mitigate or reduce risk relating to policy development, implementation processes and procedures, and public policy impacts; Coordinating with stakeholders as needed to ensure rulemaking follows all procedural requirements; Drafting comment letters in response to changes; Providing temporary support to health teams on various programs including but not limited to the DOI Primary Care and Payment Reform Collaborative; Supporting process improvement projects through the identification of opportunities and solutions for improvement and the implementation of such solutions; template revision; and other Division initiatives. Researching to assist in drafting new regulations and amending existing regulations to account for changes in the No Surprises Act.
• The Colorado Division of Insurance (DOI) regulates the insurance industry in Colorado. We help consumers by answering their questions, investigating their complaints, and helping them to understand their insurance. We regulate and monitor the insurance companies in Colorado, as well as insurance agents, making sure everyone is following the law.
• Position : SFA 34342
• This position is responsible for providing policy analysis, regulatory and program support. It supports the legislative session and policy analysis function for the division by providing analysis and assessment of legislation and legislative advice and assistance to division leadership. The position researches and provides support in regulation drafting, stakeholder feedback and engagement, and rulemaking hearing preparation. The position supports research, analysis, data needs, and other work related to emerging health policy issues, and/or current litigation involving the DOI.
• Duties include, but are not limited to:
• Determining best practices for new initiatives and processes to mitigate or reduce risk relating to policy development, implementation processes and procedures, and public policy impacts;
• Coordinating with stakeholders as needed to ensure rulemaking follows all procedural requirements;
• Drafting comment letters in response to changes;
• Providing temporary support to health teams on various programs including but not limited to the DOI Primary Care and Payment Reform Collaborative;
• Supporting process improvement projects through the identification of opportunities and solutions for improvement and the implementation of such solutions; template revision; and other Division initiatives.
• Researching to assist in drafting new regulations and amending existing regulations to account for changes in the No Surprises Act.

Minimum Qualifications

• MINIMUM QUALIFICATIONS (MQs): There are two ways to qualify for this position: 1) Experience OR 2) A Combination of Education and Experience Option 1: Experience Five (5) years of full-time professional* work experience in state/federal government performing the following: Conducting research on health policy topics that are new and/or emerging, including analyzing sources such as white papers, news articles, regulatory filings, case summaries, etc.; and Providing descriptive analyses and/or summaries of research findings specific to health policy to decision-makers. Option 2: A Combination of Education AND Experience Associate’s Degree and Experience: Graduation from an accredited college or university with an associate’s degree in business, business administration, communications, economics, political science, psychology, public administration, public health, statistics or a field of study related to the work assignment; AND Three (3) years of full-time professional* work experience in state/federal government performing the following: Conducting research on health policy topics that are new and/or emerging, including analyzing sources such as white papers, news articles, regulatory filings, case summaries, etc.; and Providing descriptive analyses and/or summaries of research findings specific to health policy to decision-makers. OR Bachelor’s Degree and Experience : Graduation from an accredited college or university with a bachelor's degree in business, business administration, communications, economics, political science, psychology, public administration, public health, statistics, or a field of study related to the work assignment; AND One (1) year of full-time professional* work experience in state/federal government performing the following: Conducting research on health policy topics that are new and/or emerging, including analyzing sources such as white papers, news articles, regulatory filings, case summaries, etc.; and Providing descriptive analyses and/or summaries of research findings specific to health policy to decision-makers. Document this experience in your application IN DETAIL , as your experience will not be inferred or assumed. Part time experience will be prorated. SUBSTITUTIONS: Partial credit toward the degree requirement will be given for completed college/university coursework that did not result in a degree. A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment will substitute for the bachelor's degree requirement. *Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods. Preferred Qualifications : Demonstrated professional experience working in state government, conducting research on new and emerging complex topics that are directly related to laws, rules, and/or regulations; Demonstrated professional experience storing, managing, and synthesizing large amounts of research data into factual summaries for others; Demonstrated professional experience reading and analyzing large amounts of literature in a research process to identify underlying principles, reasons, or facts of information; Demonstrated professional experience working in a high-profile environment and for senior leaders and/or high-profile decision-makers; Master’s degree in business, business administration, communications, economics, political science, psychology, public administration, public health, statistics, or a field of study related to the work assignment; Demonstrated experience working in health policy and health policy coverage; Demonstrated professional experience providing summaries or presenting complex facts of research to decision-makers. Required Competencies: The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview): Demonstrated written communication skills, including the ability to convey information to various stakeholders in a clear, accurate, and concise written manner; Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a concise manner; Demonstrated attention to detail; Demonstrated critical thinking and analytical skills, including having the ability to evaluate information in order to apply knowledge and to decide on the most appropriate course of action; Demonstrated prioritization skills, including planning, organizing tasks, and managing work assignments; Demonstrated time management skills, including the ability to multi-task to effectively manage competing and constantly changing priorities in order to meet tight deadlines; Demonstrated ability to understand and abide by workplace principles, practices andbehaviors as internally identified and defined by the division and department; Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures; Sound judgment and the confidence to make decisions on a routine basis; Ability to travel independently, including work in-office, as required by business needs and scheduled by the supervisor; Integrity and high ethical standards; Accountability, reliability, including attendance; Ability to maintain confidential, controversial, or sensitive information; Self-starter, including the ability to work independently, learn new processes, utilize own knowledge and that of supervisor, and complete work with minimal supervision; Demonstrated professional demeanor; Knowledge and understanding in the use of PC software applications including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Doc’s, Sheets, Slides, etc). Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration. The successful passing of a reference check and/or, if required, a background check. A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, a review of job-related public information, etc. The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record. Ability to travel independently, including work in-office, as required by business need and scheduled by the supervisor. This position requires the ability to travel up to 5% of the time, including staying over weekends when required; and the ability to transport equipment, including, but not limited to, laptop computers, manuals, and supplies.

Option 1: Experience

Option 2: A Combination of Education AND Experience

OR

SUBSTITUTIONS

Preferred Qualifications

• Demonstrated professional experience working in state government, conducting research on new and emerging complex topics that are directly related to laws, rules, and/or regulations;
• Demonstrated professional experience storing, managing, and synthesizing large amounts of research data into factual summaries for others;
• Demonstrated professional experience reading and analyzing large amounts of literature in a research process to identify underlying principles, reasons, or facts of information;
• Demonstrated professional experience working in a high-profile environment and for senior leaders and/or high-profile decision-makers;
• Master’s degree in business, business administration, communications, economics, political science, psychology, public administration, public health, statistics, or a field of study related to the work assignment;
• Demonstrated experience working in health policy and health policy coverage;
• Demonstrated professional experience providing summaries or presenting complex facts of research to decision-makers.
• Required Competencies: The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview):
• Demonstrated written communication skills, including the ability to convey information to various stakeholders in a clear, accurate, and concise written manner;
• Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a concise manner;
• Demonstrated attention to detail;
• Demonstrated critical thinking and analytical skills, including having the ability to evaluate information in order to apply knowledge and to decide on the most appropriate course of action;
• Demonstrated prioritization skills, including planning, organizing tasks, and managing work assignments;
• Demonstrated time management skills, including the ability to multi-task to effectively manage competing and constantly changing priorities in order to meet tight deadlines;
• Demonstrated ability to understand and abide by workplace principles, practices andbehaviors as internally identified and defined by the division and department;
• Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures;
• Sound judgment and the confidence to make decisions on a routine basis;
• Ability to travel independently, including work in-office, as required by business needs and scheduled by the supervisor;
• Integrity and high ethical standards;
• Accountability, reliability, including attendance;
• Ability to maintain confidential, controversial, or sensitive information;
• Self-starter, including the ability to work independently, learn new processes, utilize own knowledge and that of supervisor, and complete work with minimal supervision;
• Demonstrated professional demeanor;
• Knowledge and understanding in the use of PC software applications including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Doc’s, Sheets, Slides, etc).
• Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration.
• The successful passing of a reference check and/or, if required, a background check. A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, a review of job-related public information, etc. The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record.
• A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, a review of job-related public information, etc.
• The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record.
• Ability to travel independently, including work in-office, as required by business need and scheduled by the supervisor.
• This position requires the ability to travel up to 5% of the time, including staying over weekends when required; and the ability to transport equipment, including, but not limited to, laptop computers, manuals, and supplies.

Other Qualifications

• PLEASE READ - Required Application Materials Interested individuals must submit the following online: 1. A completed State of Colorado Application (log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or "see résumé," "see attachment," or "see addendum" statements, will not be accepted in lieu of a completed application form. 2. A current email address on your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from [email protected] and ‘@state.co.us’ addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders. 3. A detailed cover letter , explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this. Comparative Analysis Process: Structured Application Review Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants. Part of the comparative analysis process and/or the interview process may be conducted through remote video conferencing (i.e. Google Meet, Zoom, etc.) Veterans’ Preference : Candidates who wish to assert Veterans’ Preference should attach a copy of their DD214 to their application. Failure to do so will result in being denied Veterans Preference. PLEASE NOTE: Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness. Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates. The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. ADAAA Accommodations : DORA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at [email protected] . THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work. Appeal Rights : If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand-delivered within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

PLEASE READ - Required Application Materials

• Interested individuals must submit the following online:
• 1. A completed State of Colorado Application (log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or "see résumé," "see attachment," or "see addendum" statements, will not be accepted in lieu of a completed application form.
• 2. A current email address on your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from [email protected] and ‘@state.co.us’ addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders.
• 3. A detailed cover letter , explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this.

Comparative Analysis Process: Structured Application Review

• Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants.
• Part of the comparative analysis process and/or the interview process may be conducted through remote video conferencing (i.e. Google Meet, Zoom, etc.)
• Veterans’ Preference : Candidates who wish to assert Veterans’ Preference should attach a copy of their DD214 to their application. Failure to do so will result in being denied Veterans Preference.
• PLEASE NOTE: Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness. Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates.
• The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.
• The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.
• ADAAA Accommodations : DORA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at [email protected] .
• THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES
• While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.

Appeal Rights

Benefits

• Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

Supplemental Questions