Temporary Order Corrections Clerk
Role Overview
Resolves pended order errors in addresses, credit card numbers, selections, prices, ship dates and related items using computer software, internet and other resources to correct orders. Contacts customers via phone, email and mail to resolve pended order issues.
Key Skills for This Role
Full Job Posting
*** IF YOU ARE NOT IN AN APPROVED STATES, YOUR APPLICATION WILL
- NOT BE REVIEWED***
Job Summary
Resolves pended order errors in addresses, credit card numbers, selections, prices, ship dates and related items using computer software, internet and other resources to correct orders. Contacts customers via phone, email and mail to resolve pended order issues.
Pay
$15/hour
Schedule Requirements/Commitment
- Your work schedule availability should closely match the training shift you select. You will be expected to mirror most of your available hours to your training class time:
- Day 10/26-10/30 from 8AM to 12PM CST
- 10/26-10/30 from 8AM to 12PM CST
- Mid: 10/26-10/30 from 1PM-5PM CST
- 10/26-10/30 from 1PM-5PM CST
Miscellaneous Information
A weekend shift (Saturday and/or Sunday) is required for all agents.
If extra hours are offered, you’re welcome to pick up extra hours at any time; this is not just limited to your desired schedule preference of Morning.
Schedules run Sunday – Saturday.
You will be scheduled for 4–38 hours per week, based on your selected preference at hire: minimal (4–22 hours per week) or extended (4–38 hours per week).
Overtime is not available unless specifically offered.
All times for Omaha Steaks are listed in Central Standard Time.
You will submit your schedule availability during training.
Qualifications You’ll Need
- A quiet workspace
- An approved headset will be required to purchase (reimbursed by company)
- Must have your own PC that is hard-wired to the internet ( you can work from a laptop, but Wi-Fi/Wireless are not supported)
- PC must be less than 5 years old and running Microsoft Windows 11 (Windows 7, Windows 8, Windows 10 MAC OS, and Chrome OS are not supported or allowed)
- Windows 11 must be CPU – 2.0 GHZ - 3.0 GHZ processor RAM – 8GB or more Drive – 256gb or more
- CPU – 2.0 GHZ - 3.0 GHZ processor
- RAM – 8GB or more
- Drive – 256gb or more
- Will need to complete a Computer Test & Internet Speed Test to meet the required specifications
- Must have computer and virus protection
- Must have anti-virus installed and up to date (Windows 11 built-in security center antivirus and/or 3rd party antivirus are supported) .
- A note about AI: We use AI tools to help our team work more efficiently during the hiring process. AI may assist with reviewing or organizing application information, but a real person will review your application . Our hiring decisions are made by our team based on your qualifications, experience, and overall fit for the role.
EEO Statement
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.
EEO is the Law
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About Omaha Steaks
Family-owned American meat manufacturer and direct-to-consumer retailer selling steaks and gourmet foods to consumers and businesses.
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