Temporary Call Center Representative - Texas
Role Overview
Provides high-level customer service by interacting with customers to handle sales and service inquiries. This position will be responsible for assisting with customer orders and answering questions about products and marketing offers. This position will also be responsible for researching and resolving service complaints.
Pay: 16.00/hour
Key Skills for This Role
Full Job Posting
Job Summary
Provides high-level customer service by interacting with customers to handle sales and service inquiries. This position will be responsible for assisting with customer orders and answering questions about products and marketing offers. This position will also be responsible for researching and resolving service complaints.
Pay: 16.00/hour
Location
- Remote, must live in Nebraska, South Dakota, Texas, Iowa, or Florida
Scheduling Requirements
- Your work schedule availability should closely match the training shift you select. You will be expected to mirror most of your available hours to your training class time:
- AM: Between 6 am – 2 pm CST
- Mid: Between 10 am - 6 pm CST
Miscellaneous Information
A weekend shift (Saturday and/or Sunday) is required for all agents.
If extra hours are offered, you’re welcome to pick up extra hours at any time; this is not just limited to your desired schedule preference of Morning.
Schedules run Sunday – Saturday.
You will be scheduled for 4–38 hours per week, based on your selected preference at hire: minimal (4–22 hours per week) or extended (4–38 hours per week).
Overtime is not available unless specifically offered.
All times for Omaha Steaks are listed in Central Standard Time.
You will submit your schedule availability during training.
Computer Requirements
- Must have your own PC
- Must be less than 5 years old and running Microsoft Windows 11 (Windows 7, Windows 8, Windows 10, MAC OS, and Chrome OS are not supported or allowed)
- Must have a privately connected high-speed internet service (50 Mbps download and 3 Mbps upload)
- Minimum GB on RAM is 8 GB.
- An approved headset will be required
- Must have computer and virus protection
- Must have anti-virus installed and up to date (Windows 11 built-in security center antivirus and/or 3rd party antivirus are supported)
Special Note
Military veterans and their spouses are encouraged to apply.
EEO Statement
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.
EEO is the Law
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About Omaha Steaks
Family-owned American meat manufacturer and direct-to-consumer retailer selling steaks and gourmet foods to consumers and businesses.
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