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Teller Trainee West Roxbury Branch

Rockland Trust
West Roxbury, USA
Full-time
Entry · 1–2 years experience
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

What You’ll Do

  • Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
  • Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
  • Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
  • Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
  • Make decisions alongside immediate supervisor, which may become more extensive as position gains in knowledge and experience.
  • Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust’s Teller Training.
  • Perform any other duties as assigned by management.

Required Qualifications

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Comfortable using technology, including computers, to facilitate the achievement of business goals.
  • Sales and service-oriented personality.
  • Ability to maintain a professional appearance.
  • Positive approach to interactions with customers and team members.
  • Ability to work within normal office requirements, with long periods of standing and continuous customer support.
  • Ability to lift and carry up to 50 pounds.
  • Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
  • Ability to successfully complete all required onboarding, job-specific, compliance, regulatory, operational, and continuing education training programs within established timeframes.
  • Preferred Skills/Experience:
  • Candidates should have 1-2 years prior teller experience or cash handling/customer service skills.
  • Rockland Trust is the Bank Where Each Relationship Matters®. In pursuit of that promise, we foster a respectful and inclusive work environment where everyone is given the chance and resources to succeed.
  • Benefits & Culture
  • Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, well-being. Benefits include: competitive compensation with performance-based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award-winning wellness program, and much more!
  • At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
  • Pay Transparency
  • Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good-faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.
  • Accessibility & Accommodations
  • We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.
  • Now that you’ve heard a little bit about us, we’d love to hear more about you. Submit your application and come help us strengthen our communities- one relationship a time.
  • Responsibilities

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