Teller
Role Overview
Tellers assist credit union members with financial transactions and respond to member concerns and questions in a friendly, courteous, and efficient manner.
Tellers operate a PC/terminal to enter member transactions and appropriate information records.
The Teller role is responsible to maintain member security and confidentiality.
Full Job Posting
Department: Branch Operations
Days of Work: Monday - Friday; every other Saturday morning
Starting salary: $19/hour with advancement to $20/hour after 6+ months of successful performance
FLSA Status: Nonexempt
Schedule: Full time
Job Summary
Tellers assist credit union members with financial transactions and respond to member concerns and questions in a friendly, courteous, and efficient manner.
Tellers operate a PC/terminal to enter member transactions and appropriate information records.
The Teller role is responsible to maintain member security and confidentiality.
Duties And Responsibilities
Performs processing of a wide variety of member transactions:
- Performs routine member transactions such as deposits, withdrawals, loan payments, transfers, check cashing, wire transfers, stop payments, Visa cash advances, and provides members with proper receipts for all transactions. Includes processing of night-drop and mail transactions.
- Receives and processes loan and Visa payments.
- Manages a cash drawer and handles cash accurately while balancing transactions daily and adhering to the teller accuracy policy.
- Operates PC/terminal/printers to enter transactions timely and ensures accurate record keeping of all individual member account activity.
- Maintains a high level of security and confidentiality as appropriate to a financial institution.
Assists members with account maintenance needs:
- Assists members with the purchase of cashier’s checks, savings bonds and certificates of deposit.
- Opens and closes safe deposit boxes and escorts members in and out of the safe deposit box area.
- Educates members on the value of other credit union services (cross sells).
Education And Experience Requirements
A minimum of a High School diploma or equivalent AND six months cash-handling experience.
Candidates must have a high aptitude for figures, and an ability to adapt to a flexible schedule.
All employees must be bondable by MEFCU’s insurance policy.
Continued employment is subject to maintaining favorable bondable status per insurance standards.
Desirable Qualifications
Excellent mathematical skills; experience working with large sums of cash.
Physical And Environmental Criteria
This physical effort required to perform this position is best described as: Light work.
Most of this position involves computer work, which requires fine dexterity in the continuous movement of the wrist and fingers.
Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls.
Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, touch.
Environmental conditions that may exist in the performance of the essential functions of this job include: None.
About Mayo Employees Federal Credit Union
Member-owned, not-for-profit credit union providing banking, lending, and financial-planning services to Mayo Clinic employees, families, and affiliates.
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