pinpoint
Teller/New Accounts
Pinnacle Bank/Bank of Colorado
Greeley, USA
Full-time
Entry · 2+ years experience
Onsite
USD 18-22 hourly / hour
Discovered 1 months ago
computer terminalsprintersback counter capture machinecoin machinecopier
Key Skills for This Role
computer terminalsprintersback counter capture machinecoin machinecopier
Full Job Posting
- Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties.
- Prepares holds on deposits.
- Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
- Performs operational duties as required, which may include: vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.
- Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening.
- Prepares all paperwork and assists the customer in signing the documents.
- Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.
- Performs various customer service duties: Answering phone calls and assisting walk-in customers, initiating customer research. Processing check orders, closing accounts . Processing customer account printouts. Sorting daily mail. Assisting with NSF, Non-post, and collections. Assisting customer with Safe Deposit Boxes Deposit verification for credit purposes.
- Answering phone calls and assisting walk-in customers, initiating customer research.
- Processing check orders, closing accounts .
- Processing customer account printouts.
- Sorting daily mail.
- Assisting with NSF, Non-post, and collections.
- Assisting customer with Safe Deposit Boxes
- Deposit verification for credit purposes.
- Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products.
- Performs other related duties as assigned by management.
- Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)
- Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
- Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.
- Skill in communicating with clients and co-workers in courteous and professional manner.
- Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier
- Skills in effectively listening to customers and making appropriate referrals
- Ability to maintain a high level of confidentiality.
- Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff.
- Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank’s goals of meeting the customers needs is being met.
- Ability to demonstrate accuracy and efficiency in a fast-paced environment.
- Ability to function as a team player.
- Ability to perform any other duties/projects as assigned by management.
- High school graduate or equivalent.
- A minimum of 24 months of prior banking experience is generally expected.
- Cash handling and customer contact experience preferred.
- Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program. If working less than 35 hours per week, above benefits are modified.
About Pinnacle Bank/Bank of Colorado
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