Teller - Emiratization

About This Role

Role Objective:

The Teller will be responsible for processing the financial transactions of customers at the branch. The incumbent will provide support to the Head Teller in performing basic banking service functions, and other branch related operations including but not limited to completion of daily reports, processing cheques, customer deposits, savings account transactions, loan transactions, selling gold bars, selling, and buying foreign currency notes, daily balancing etc., in compliance with established policies and procedures.

Detailed Roles and Responsibilities:

• Process financial transactions of Doha Bank customers, in a professional / courteous demeanor, paying utmost importance to customer satisfaction.
• Receive cheques, examine/ verify the amount and endorsements, process withdrawals post-verification of signatures and customer balances, and system posting in respective account. Ensure to obtain prior approval for all payments in excess of the approved limit assigned.
• Always maintain adequate cash drawer, including ordering, receiving, and verification of cash from the vault as necessary, in close coordination with the Operations Manager, as applicable.
• Manage the individual cashbox in line with the prescribed limits.
• Process financial transactions of Doha Bank customers, in a professional / courteous demeanor, paying utmost importance to customer satisfaction.
• Receive cheques, examine/ verify the amount and endorsements, process withdrawals post-verification of signatures and customer balances, and system posting in respective account. Ensure to obtain prior approval for all payments in excess of the approved limit assigned.
• Always maintain adequate cash drawer, including ordering, receiving, and verification of cash from the vault as necessary, in close coordination with the Operations Manager, as applicable.
• Manage the individual cashbox in line with the prescribed limits.

Educational Qualifications:

• Degree in Business Administration with specialization in Banking and Finance, and/or Sales and Marketing from a recognized university.
• Master’s degree in management any other related discipline.

Experience:

• 5-8 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
• Prior experience in a cash handling and/or customer service position.