naukri
Tellecaller - With UAE Experience ONLY
TCR Services FZC LLC
Dubai, UAE
Entry
3 weeks ago
Immigration ConsultantImmigration ConsultancyRelocation ConsultantVisa ApplicationsProblem SolvingVisa ConsultantUAE Immigration
Free
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Immigration ConsultantImmigration ConsultancyRelocation Consultant
About the Role
Key Responsibilities Handle inbound and outbound calls professionally. Explain visa and immigration services to potential clients. Generate and follow up on leads from marketing.
Key Skills for This Role
Immigration ConsultantImmigration ConsultancyRelocation ConsultantVisa ApplicationsProblem SolvingVisa Consultant
Full Job Posting
Key Responsibilities
- Handle inbound and outbound calls professionally.
- Explain visa and immigration services to potential clients.
- Generate and follow up on leads from marketing campaigns and inquiries.
- Schedule appointments and consultations for immigration advisors.
- Maintain accurate client records and follow-up details in the CRM system.
- Provide information regarding visa requirements, documentation, eligibility, and processing timelines.
- Build and maintain strong client relationships.
- Meet daily and monthly calling and conversion targets.
- Coordinate with the visa processing team for client updates.
- Resolve client queries and provide excellent customer service.
Requirements
- Nepali national and Indian (MALAYALI Only) - Female
- Minimum 1–2 years of experience in telecalling, preferably in visa processing (immigration consultancy
- Is a Plus.
- Strong communication and interpersonal skills.
- Knowledge of immigration programs, visit visas, work permits, PR processes, and documentation.
- Ability to convince and handle clients professionally.
- Basic computer and CRM knowledge.
- Fluency in English; additional languages are an advantage.
- Target-oriented and self-motivated.
Preferred Skills
- Sales and negotiation skills.
- Customer handling and follow-up expertise.
- Multitasking and time management abilities.
- Knowledge of UAE immigration consultancy market is preferred.
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