Teletherapy Program Implementation Specialist (Nationwide)

Presence is the leading provider of teletherapy solutions for children with diverse needs.

Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to schools, districts, and organizations nationwide.

Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students.

We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York.

We place a high value on “cameras on” engagement, schedule coordination, and cross-functional communication to stay connected with each other when working in different places.

Many roles require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other.

What Will You Do at Presence?

Presence is seeking detail-oriented, customer-focused Teletherapy Program Implementation Specialists to support the launch of teletherapy services in school districts across the country.

In this role, you will serve as Presence's onsite representative during the critical back-to-school season, ensuring schools are fully prepared for successful teletherapy service delivery.

You will partner directly with school administrators, support staff, and IT teams to coordinate therapy space and technology readiness, onboard key personnel, and prepare school sites for a seamless launch.

This position is ideal for professionals with experience in education, training, implementation, customer onboarding, or school operations who enjoy travel, relationship-building, problem-solving, and working independently in dynamic environments.

• Travel to school districts across the U.S. to support teletherapy program readiness and implementation
• Prepare school sites for successful teletherapy service delivery, including equipment setup, technology validation, and space readiness
• Configure therapy devices and equipment, conduct technology checks, and coordinate with IT teams to resolve issues
• Lead onboarding and training sessions for school-based support staff, including platform navigation, communication best practices, and basic troubleshooting
• Serve as a professional representative of Presence, building positive relationships with educators, administrators, and district leaders
• Document implementation outcomes, identify risks or follow-up needs, and communicate recommendations to internal stakeholders
• Coordinate travel logistics and maintain accurate visit documentation and expense reporting

What Are We Looking For?

• Experience in education, school administration, staff training, implementation, customer onboarding, consulting, or related customer-facing roles strongly preferred
• Experience presenting, training, or onboarding adult learners preferred
• Comfortable building relationships with educators, administrators, and school-based staff
• Tech-comfortable and confident learning new platforms, troubleshooting basic technology issues, and guiding others through new systems
• Highly organized and able to manage multiple priorities, travel logistics, and changing schedules independently
• Proven ability to problem-solve, adapt in real time, and remain calm in unfamiliar environments
• Ability to travel between schools within a district, including same-day visits to multiple sites
• Valid driver’s license required- candidates must be comfortable driving rental vehicles between school sites
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred
• Comfortable lifting, carrying, and setting up light equipment (up to ~25 lbs)

Where is this position located?

This is a remote position with nationwide travel.

Candidates should be located within approximately one hour of a major airport to enable efficient travel to school sites.

We are hiring across multiple U.S. time zones, with particular need in:

• Texas
• Florida
• Pacific Northwest/Mountain West states

Availability for up to full-time travel is required during peak implementation periods.

While some weeks will involve multi-day site visits, there may also be weeks where no travel or work is scheduled.

The salary for this exempt role is $55,000 annually.

Please note: Due to minimum salary thresholds for exempt employees in certain states, candidates located in the following locations are not eligible for this role at the listed salary:

• California
• New York (NYC, Nassau, Suffolk, and Westchester counties)
• Washington
• Colorado
• Connecticut

All travel-related expenses (e.g., airfare, lodging, meals) are fully covered by Presence.