Teleselling & Caring Club
Skills
About This Role
**Function/Branch:** Sales
**Type of contract:** Permanent Employee
Our Company
Technogym inspires **70 million daily users** to train using our **innovative & engaging solutions for fitness, sport and health**.
By promoting the **Healthness lifestyle** of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries.
It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.
Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams.
In that case, you have the **right spirit to join Technogym because you have the IMBESTIO**!
You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy.
Move with us for a better world!
Your Role
We are looking for an energetic and results-oriented Teleselling & Caring, who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience.
In this role, you will play a crucial part in selling Technogym products and services, providing a premium customer experience, understanding the customer’s needs and offering the best solution for their desires.
You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns by creating a strong interaction (via call/email/ chat).
Your Impact
- Guarantee the achievement of quarterly inside sales targets.
- Fulfill lead generation activity aimed at increasing the customer base
- Manage inbound calls (for both B2B and B2C customers), delivering a unique selling experience while understanding customers’ needs and offering the right solution to ensure customer satisfaction
- Manage outbound calls to generate new business opportunities
- Support our Sales team in the field by scheduling visits
- Manage and nurture the CRM Database to ensure the information is accurate and up-to-date
- Collect and share adequate market feedback with the relevant departments
- Oversee the process from order to installation, checking customer satisfaction and upselling additional products or services where applicable
About You
- Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical.
- You are a driven and consultative salesperson with excellent communication skills and strong teamwork.
- You are cool-tempered and able to handle rejection
- What you should bring:
- 2-3 years’ experience in telesales or another sales/customer service role
- Bachelor’s Degree, ideally with business development experience
- Excellent (phone) sales techniques and communication, interpersonal skills
- Experience in working in a team in sales-oriented environments
- Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
- Long term customer relationship approach
- Ability to identify process improvements
- Fluency in English
- Knowledge of CRM management
- Interest in and passion for technological evolution and innovation
- Knowledge of Salesforce would be a plus
- Technogym is an Equal Opportunities Employer
- We are an equal opportunity employer and value diversity at our company.
- We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
- Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true
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