Telesales - Real Estate (Hindi Speaker)

Overview

Key Responsibilities

• **Conduct outbound sales calls:**
• to prospective and existing customers to promote and sell products or services.
• **Engage in conversations:**
• with customers to identify their needs and provide relevant product or service recommendations.
• **Follow up on leads:**
• and maintain a detailed customer database to ensure a structured approach to client acquisition and relationship management.
• **Handle inbound inquiries:**
• from customers regarding the company’s offerings and address any questions or concerns they may have.
• **Meet or exceed sales targets:**
• set by the sales manager on a daily, weekly, or monthly basis.
• **Maintain detailed records:**
• of customer interactions, including call notes, sales, and any follow-up actions needed.
• **Provide feedback:**
• to the product or service team regarding customer preferences, complaints, and suggestions to improve offerings.
• **Stay up-to-date:**
• on product knowledge and industry trends to better communicate with clients and address their needs effectively.

Required Skills

• **Strong communication skills:**
• with the ability to persuade and build rapport over the phone.
• **Sales-driven mindset:**
• with a proven ability to meet or exceed sales quotas.
• **Customer service orientation:**
• with an understanding of how to handle objections and provide solutions.
• **Attention to detail:**
• to accurately record customer information and sales interactions.
• **Resilience and persistence:**
• to handle rejection and keep pursuing new opportunities.

Qualifications

• Proven experience as a Telesales Representative or other sales/customer service role is a plus.
• Ability to learn about products and services and describe/explain them to prospects.
• Good knowledge of relevant computer programs (e.g., MS Office) and telephone systems.
• Graduate diploma; a degree in a field is a plus.

Requirement

• Preferably have 6 month of sales experience in Dubai Real Estate.
• Ready to join immediately.