Telesales FOREX Agents for Conversion and Retention

Job description

• We are looking for expert and motivated conversion and retention agents with at least 3 years experience and ready to join our team.
• We are looking for agents who can fluently speak Bengali and English and must have knowledge of main platforms, ability to negotiate with clients and build positive relationships with customers.
• Qualification and Requirements:
• **Fluent in Bengali & English**
• **Previous FOREX industry experience is a MUST ( at least 3 Years )**
• Excellent communication and interpersonal skills
• Ability to handle difficult clients with empathy and patience
• Proven experience as a tele sales agent and call center agent with the skill to engage customer in retention
• Good organizational and time- management skills
• excellent skills on analyzing clients, handle complaints, developing the best strategies to renew contracts and retain business
• Competence to present, promote and sell products/ services using solid arguments to existing and prospective customers
• Knowledge of relevant computer software

Benefits

• Competitive basic salary
• Performance - based incentives and bonuses
• Ongoing training and career development opportunities
• A supportive and collaborative work environment

Job Type: Full-time

Experience

• Retention and conversion - Forex: 3 years (Required)

Language

• English (Required)
• Bengali (Required)