Telesales Female
Skills
About This Role
Key Responsibilities
- **Outbound Calling**:Initiating calls to potential customers to inform them about products or services and generate interest.
- **Inbound Call Handling**:Responding to customer queries, questions, and complaints that arise from marketing campaigns or direct responses.
- **Needs Assessment**:Asking relevant questions to understand customer needs, problems, and preferences to offer tailored solutions.
- **Sales & Upselling**:Persuading customers to purchase products, and suggesting complementary or premium offerings (upselling and cross-selling).
- **Lead Qualification**:Identifying prospects who are ready to buy and forwarding them to the field sales team.
- **Record Keeping**:Accurately recording and updating customer information, call details, and sales transactions in a database or CRM system.
- **Sales Targets**:Consistently meeting or exceeding monthly and quarterly sales goals and quotas.
- **Customer Relationship Management**:Building rapport and maintaining positive relationships with customers to foster satisfaction and encourage repeat business.
Job Type: Full-time
Pay: AED2,500.00 per month
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