Tele sales Aesthetic Clinic in Al Barsha 1 Dubai
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About the Role
Cosmique Aesthetics & Dermatology Clinic is looking for an experienced Telecaller / Lead Conversion Executive with 3+ years of proven experience in aesthetic or cosmetic clinics. This role is strictly focused on lead calling, follow-ups, and conversions, not patient management.
Key Skills for This Role
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Overview
Cosmique Aesthetics & Dermatology Clinic is looking for an experienced **Telecaller / Lead Conversion Executive** with 3+ years of proven experience in **aesthetic or cosmetic clinics**.
This role is strictly focused on **lead calling, follow-ups, and conversions**, not patient management.
The ideal candidate will be target-driven, persuasive, and skilled in converting inquiries into confirmed appointments.
Job Summary
Cosmique Aesthetics & Dermatology Clinic is seeking an experienced and professional **Telecaller / Patient Care Executive** with 3+ years of relevant experience to manage patient communication, appointment scheduling, and follow-ups.
The ideal candidate will have excellent communication skills, a patient-centric approach, and prior experience in healthcare, dermatology, or aesthetic clinics.
Key Responsibilities
- Call **generated leads** from digital campaigns, social media, WhatsApp, and inquiry forms
- Explain aesthetic and cosmetic treatments such as laser, skincare, injectables, and body contouring
- Convert leads into **confirmed clinic appointments**
- Perform structured follow-ups to maximize lead conversion
- Maintain accurate lead status and updates in CRM or lead management systems
- Achieve daily, weekly, and monthly **conversion and revenue targets**
- Coordinate with front desk for appointment availability only (no patient handling)
- Maintain professional call quality and brand representation
Requirements & Qualifications
- Minimum **3+ years of experience** as a Telecaller or Lead Conversion Executive
- **Mandatory experience in an aesthetic, cosmetic, or dermatology clinic**
- Strong sales, persuasion, and objection-handling skills
- Excellent verbal communication skills in English (Arabic is a plus)
- Experience working with CRM, lead dashboards, and call tracking systems
- Target-oriented mindset with a proven conversion record
- Ability to work independently and under pressure
Preferred Skills
- Strong understanding of aesthetic treatments and pricing discussions
- Excellent follow-up discipline and closing skills
- Professional sales tone and confidence on calls
- Ability to handle high lead volumes efficiently
What We Offer
- Competitive salary based on experience
- Attractive **performance-based incentives & commissions**
- Structured leads provided (no cold calling)
- Professional, target-driven work environment
- Growth opportunities within a premium aesthetic clinic
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per month
Education
- Bachelor's (Preferred)
Experience
- Call Center: 1 year (Preferred)
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