Tele caller (Pre Sales)
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Key skills for this role
About the Role
Waymor Real Estate is built by a core team with over 30 years of combined experience across the UAE and international property markets. The company was founded to make real estate decisions clearer, more honest, and less overwhelming for clients.
Key Skills for This Role
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Overview
About the Company
Waymor Real Estate is built by a core team with over 30 years of combined experience across the UAE and international property markets.
The company was founded to make real estate decisions clearer, more honest, and less overwhelming for clients.
Waymor focuses on guiding families, investors, and first-time buyers with transparency, care, and a personalized approach.
Every client interaction is treated as important, and the team is committed to building long-term relationships based on trust.
Your success and satisfaction as a client are central to Waymor’s mission.
About The Role
This is a full-time, on-site Tele Caller (Pre-Sales) role based in Dubai.
The Tele Caller will contact potential clients from provided leads and databases, introduce Waymor’s real estate services and projects, and qualify prospects based on their needs, budget, and preferences.
Responsibilities include handling inbound and outbound calls, responding to initial inquiries, and accurately capturing client information in the CRM system.
The role involves nurturing leads, scheduling property viewings or follow-up meetings for the sales team, and providing timely reminders and confirmations.
The Tele Caller will also update lead statuses, share basic project details, and collaborate closely with the sales and marketing teams to support campaigns and meet pre-sales targets.
Responsibilities
- Handle inbound and outbound calls
- Respond to initial inquiries
- Accurately capture client information in the CRM system
- Nurture leads
- Schedule property viewings or follow-up meetings for the sales team
- Provide timely reminders and confirmations
- Update lead statuses
- Share basic project details
- Collaborate closely with the sales and marketing teams to support campaigns and meet pre-sales targets
Qualifications
- Strong communication and interpersonal skills, including clear telephone etiquette and active listening
- Experience in tele calling, pre-sales, customer service, or a similar client-facing role, preferably in real estate or related sectors
- Basic proficiency with CRM tools, spreadsheets, and email for tracking leads and documenting interactions
- Ability to understand client needs, ask relevant qualifying questions, and present information in a concise, engaging manner
- Fluency in English; additional languages commonly used in Dubai are an advantage
- Goal-oriented mindset with the ability to handle high call volumes and work toward daily and monthly targets
- High level of professionalism, reliability, and ethical conduct in all client communications
- High school diploma required; a diploma or degree in business, marketing, or a related field is a plus
- Familiarity with the Dubai real estate market and RERA guidelines is an advantage
Required Skills
- Strong communication and interpersonal skills
- Experience in tele calling or customer service
- Proficiency with CRM tools
- Ability to understand client needs
- Fluency in English
- Goal-oriented mindset
- High level of professionalism
Preferred Skills
- Additional languages commonly used in Dubai
- Experience in real estate or related sectors
- Familiarity with the Dubai real estate market and RERA guidelines
- Pay range and compensation package
- Fixed Salary as per market standards + Attractive incentives
Equal Opportunity Statement
Waymor Real Estate is committed to diversity and inclusivity in the workplace.
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