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TechOps Engineer III
Thales
Noida, IND
Full-time
Mid · 3+ years experience
Hybrid
Discovered 3 weeks ago
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Key Skills for This Role
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Key Responsibilities
- Manage and support mission-critical production environments with high availability and reliability.
- Monitor application, infrastructure, and platform health using enterprise monitoring tools.
- Lead troubleshooting and resolution of complex production incidents and perform root cause analysis (RCA).
- Develop automation scripts and workflows to reduce manual operational tasks.
- Implement infrastructure-as-code (IaC) and configuration management best practices.
- Collaborate with Development, QA, Security, and Product teams to improve deployment processes and operational readiness.
- Participate in on-call rotations and lead incident response during critical outages.
- Drive continuous improvements in system performance, scalability, and operational efficiency.
- Maintain disaster recovery, backup, and business continuity processes.
- Ensure systems comply with security, governance, and compliance standards.
- Create and maintain technical documentation, runbooks, and standard operating procedures.
- Mentor junior TechOps engineers and provide technical leadership during complex initiatives.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
- 3+ years of experience in Technology Operations, Infrastructure Engineering, or DevOps.
- Strong experience administering Linux and/or Windows servers.
- Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
- Experience with container technologies including Docker and Kubernetes.
- Proficiency in scripting languages such as Python, Bash, or PowerShell.
- Experience with monitoring and observability tools such as Prometheus, Grafana, Datadog, Splunk, or ELK.
- Solid understanding of networking concepts, DNS, load balancing, VPNs, and firewalls.
- Experience with version control systems such as Git.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent written and verbal communication skills.
- Experience working in Agile and DevOps environments.
- Knowledge of SRE principles and operational excellence practices.
- Experience with configuration management tools such as Ansible, Puppet, or Chef.
- Cloud certifications (AWS, Azure, or Google Cloud).
- Kubernetes or container platform certifications.
- ITIL Foundation or equivalent operational certification.
- Experience supporting SaaS or large-scale distributed systems.
- Core Competencies
- Production Operations
- Incident Management
- Root Cause Analysis
- Monitoring & Observability
- DevOps & CI/CD
- ITIL Best Practices
- Cross-functional Collaboration
- Technical Leadership
- Process Improvement
- Mentoring & Knowledge Sharing
- Success Metrics
- High production system uptime and availability.
- Reduced mean time to detect (MTTD) and mean time to resolve (MTTR).
- Increased operational automation and reduced manual effort.
- Successful delivery of infrastructure improvements.
- Timely resolution of production incidents.
- Improved platform performance and reliability.
- Positive stakeholder and customer satisfaction.
- High-quality documentation and operational readiness.
- Work Environment
- Hybrid or remote work model, based on business needs.
- Participation in an on-call rotation for production support.
- Occasional after-hours support for planned maintenance or critical incidents.
- At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
Preferred Qualifications
- Experience working in Agile and DevOps environments.
- Knowledge of SRE principles and operational excellence practices.
- Experience with configuration management tools such as Ansible, Puppet, or Chef.
- Cloud certifications (AWS, Azure, or Google Cloud).
- Kubernetes or container platform certifications.
- ITIL Foundation or equivalent operational certification.
- Experience supporting SaaS or large-scale distributed systems.
- Core Competencies
- Production Operations
- Incident Management
- Root Cause Analysis
- Monitoring & Observability
- DevOps & CI/CD
- ITIL Best Practices
- Cross-functional Collaboration
- Technical Leadership
- Process Improvement
- Mentoring & Knowledge Sharing
- Success Metrics
- High production system uptime and availability.
- Reduced mean time to detect (MTTD) and mean time to resolve (MTTR).
- Increased operational automation and reduced manual effort.
- Successful delivery of infrastructure improvements.
- Timely resolution of production incidents.
- Improved platform performance and reliability.
- Positive stakeholder and customer satisfaction.
- High-quality documentation and operational readiness.
- Work Environment
- Hybrid or remote work model, based on business needs.
- Participation in an on-call rotation for production support.
- Occasional after-hours support for planned maintenance or critical incidents.
- At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
About Thales
Aerospace & Defense Manufacturing85000 employeesFounded 2000
Global technology leader in aerospace, defense, and security.
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