TechOps-DE-Haskell Support Engineer-Senior

Contract description

EY GDS - Tech Ops Digital Engineering: Haskell Support Engineer

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

We are looking for a Haskell Support Engineer to provide Production Support, Incident Management, Problem Management, and operational maintenance for Business-critical applications developed in Haskell. The role involves troubleshooting application issues, analysing logs, supporting deployments, performing root cause analysis, and collaborating with development teams to ensure platform stability and service availability.

Your Key Responsibilities

• Monitor, support, and maintain Haskell-based Production applications.
• Investigate and resolve L2/L3 Incidents, Service Requests, and application defects.
• Perform root cause analysis (RCA) for recurring issues.
• Analyse application logs, system metrics, and error traces.
• Support release and deployment activities.
• Write and maintain operational scripts, automation tools, and monitoring dashboards.
• Collaborate with Developers on bug fixes and code changes.
• Handle Performance-tuning and Capacity-related investigations.
• Ensure compliance with SLA and operational KPIs.
• Participate in on-call and Production Support rotations.
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills

• Haskell Programming (preferred) & Typescript
• Good understanding of Haskell syntax and functional programming concepts.
• Monads and Functors

Qualifications

Skills and attributes for success

Technical Skills:

• Haskell Programming (preferred) & Typescript
• Good understanding of Haskell syntax and functional programming concepts.
• Experience with:Pure functions
  Higher-order functions
  Function composition
  Algebraic Data Types (ADTs)
  Pattern matching
  Type classes
  Monads and Functors
  Lazy evaluation

Debugging & Production Support

• Experience troubleshooting production issues.
• Log analysis and exception handling.
• Root cause investigation techniques.
• Incident and problem management.

Functional Programming Ecosystem

Interested candidates with experience in any of the following functional programming ecosystem and are willing to transition into Haskell can also apply:

• Scala
• F#
• OCaml
• Erlang
• Elixir
• Clojure

Experience

• 5 – 7 years of experience in Haskell programming or any of the functional programming ecosystem listed above.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
• How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy.

Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

Equal opportunity information

EY is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.\n\nAll employment decisions here are based on business needs, job requirements and individual qualifications, without regard to age, race, colour, religion, sex, national origin, disability, or any other legally protected basis, in accordance with applicable law in the locations where we operate.\n\nDiversity, inclusiveness and respect for all employees form the basis of our culture and are essential to our success. We value each individual’s distinct contribution and leverages the collective strengths to ensure that we contribute in building a better working world.

About EY

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality service we provide help build trust and confidence in the capital markets and in economies the world over. We play a critical role in building a better working world for our people, for our clients and for our communities.