TECHNOLOGY SUPPORT TECHNICIAN I

Job Details Job ID: 5553555 Application Deadline: Posted until filled Posted: Feb 24, 2026 Starting Date: Immediately Locations Wallace: Technology - Salisbury, North Carolina Job Description Reports to: Executive Director of Technology Purpose: This position will work in conjunction with the Rowan Salisbury School System’s technology department. Qualifications: - Graduate from a two-­-year college or technical school with coursework in electronics and Computers and (1-­-3 years) experience; or high school diploma or equivalency and an equivalent combination of training and experience - The following certifications are desired but not mandatory: A+, Net+, Security+, ACMT; iOS Certified, CCNA, MCSE - Applicants will be asked to complete a skills test as part of the interview process. The skills test is used to assess each applicant’s proficiency with Hardware / Software. Knowledge, Skills, and Abilities: Knowledge of: - MDM Solutions(s) - Mac OS-­-iOS Devices – Windows OS - MS Office - Software Applications - LAN/WAN - Imaging Solutions (Mac and PC) - Network Printers - Wireless AP’s - Scripting Key Duties and Responsibilities: - Configures, repairs, maintains and upgrades technology-­-related equipment, including but not limited to Apple IOS and OSX devices, Windows, imaging and mobile device management software. - Communicates with employees and management in a timely and professional manner. - Provides support to users by phone and email using remote support tools. - Excellent problem solving, multi-­-tasking, troubleshooting skills and attention to details are required to work within the department and school environment. - Ability to read and interpret schematics, wiring diagrams, and manuals. - Uses a web-­-based work-­-order tracking system for routine repair and maintenance of equipment. - Assists in researching new technology and provide input on new standards. - Attends classes and seminars to enhance knowledge of equipment and operating systems. Term of Employment: 12 months in accordance with the Rowan-­-Salisbury School Board calendar Position Type: Full-Time Salary: $18.67 to $23.20 Per Hour Job Categories: Support Staff > Computer Support Contact Information Ashley Lemley, Director of Talent Acquisition 500 N Main St, Salisbury, NC 28144, USA Salisbury, North Carolina 28144 Phone: 704-636-7500 Email: [email protected]