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Technology & Process Solutions Specialist

Cetera Financial Group
Dallas, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago

Full Job Posting

Responsibilities:

  • Examine and evaluate current systems, identifying areas for improvement and optimization. • Identify system requirements by working with users to track additional requirements and features. • Administer user access and permissions for Industry Specific Vendors and Cloud SaaS applications such as Salesforce, Dropbox, Notion, and others. • Collaborate with the IT teams to build and implement new systems and ensure seamless integration with existing systems. • Troubleshoot issues and outages internally as well as with 3rd party support teams, providing timely resolutions to minimize downtime. • Validate changes by testing programs and ensuring high levels of performance and data governance. • Implement and maintain data governance policies, ensuring compliance with relevant regulations. • Train users on new systems, provide support, and develop expertise to train staff on new technologies. • Upgrade systems with new releases and models as needed. Assist Solution Architect / Project Manager Ensure deadline and budget requirements are met. • Stay up to date with current technologies and technical developments.
  • Requirements and Skills:
  • Proven experience as a System Administrator, IT Analyst, or similar role. • Strong knowledge of systems, software, cloud services, and SaaS applications (e.g., Salesforce, Dropbox, Microsoft 365, etc.). • Experience with user management and data governance in cloud-based environments. • Relevant certifications (e.g., CompTIA Cloud Essentials+, Salesforce Certified Administrators, etc.) are preferred. • Familiarity with various operating systems and platforms (e.g., Windows, MacOS, Linux). • Excellent problem-solving and critical-thinking skills. • Strong communication and interpersonal skills, with the ability to work well in a team and with interdisciplinary groups. • Resourcefulness and the ability to diagnose and resolve problems quickly. • Bachelor's degree or equivalent work experience in Information Technology, Computer Science, or a related field. If you are passionate about IT systems and enjoy working in a dynamic and collaborative environment, we would love to hear from you. Apply now and help us shape the future of our technology infrastructure.
  • Examine and evaluate current systems, identifying areas for improvement and optimization.
  • Identify system requirements by working with users to track additional requirements and features.
  • Administer user access and permissions for Industry Specific Vendors and Cloud SaaS applications such as Salesforce, Dropbox, Notion, and others.
  • Collaborate with the IT teams to build and implement new systems and ensure seamless integration with existing systems.
  • Troubleshoot issues and outages internally as well as with 3rd party support teams, providing timely resolutions to minimize downtime.
  • Validate changes by testing programs and ensuring high levels of performance and data governance.
  • Implement and maintain data governance policies, ensuring compliance with relevant regulations.
  • Train users on new systems, provide support, and develop expertise to train staff on new technologies.
  • Upgrade systems with new releases and models as needed. Assist Solution Architect / Project Manager Ensure deadline and budget requirements are met.
  • Stay up to date with current technologies and technical developments.
  • Proven experience as a System Administrator, IT Analyst, or similar role.
  • Strong knowledge of systems, software, cloud services, and SaaS applications (e.g., Salesforce, Dropbox, Microsoft 365, etc.).
  • Experience with user management and data governance in cloud-based environments.
  • Relevant certifications (e.g., CompTIA Cloud Essentials+, Salesforce Certified Administrators, etc.) are preferred.
  • Familiarity with various operating systems and platforms (e.g., Windows, MacOS, Linux).
  • Excellent problem-solving and critical-thinking skills.
  • Strong communication and interpersonal skills, with the ability to work well in a team and with interdisciplinary groups.
  • Resourcefulness and the ability to diagnose and resolve problems quickly.
  • Bachelor's degree or equivalent work experience in Information Technology, Computer Science, or a related field.
  • If you are passionate about IT systems and enjoy working in a dynamic and collaborative environment, we would love to hear from you. Apply now and help us
  • shape the future of our technology infrastructure.

Qualifications

  • Experience with user management and data governance in cloud-based environments.
  • Familiarity with various operating systems and platforms (e.g., Windows, MacOS, Linux).
  • Bachelor's degree or equivalent work experience in Information Technology, Computer Science, or a related field.

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