Technology Operations Manager

Manage and optimize the technology operations for 3 global studios within Keywords Studios

Create and implement the technical infrastructure to support business needs and proactively solve for issues and bottlenecks in process and systems

Collaborate with global IT teams on long-term technology processes, requirements and solutions

Leverage AI and machine learning to build efficient processes across the business and workflows

Partner with global infosec and privacy teams to ensure compliance with data protection, content security policies and processes

Acts as administrator for the group’s business systems and creative production tools

Serve as a thought leader on technology infrastructure, expansion and AI integration

Provide user support for Mac and PC operating systems and assess equipment needs globally

Troubleshoot technology related issues across the group

Act as point of contact for clients regarding content security compliance

Coordinate and manage services between current vendors and outside contractors

M-F: 9am-6pm EST

Company culture you ask? Our company culture is casual, fun, and empowering. There is a lot of room for growth in this role! That’s right, no glass ceiling and room to learn. Applicants must reside in the United States and be authorized to work in the U.S. This position is limited to U.S.-based employees for payroll and compliance reasons and is not eligible for international remote work. Digital Media Management is an equal opportunity employer. We work together to create a space that fosters diversity and inclusion across race, color, gender, sexual orientation, gender identity/expression, disability, age, national origin, and veteran status. Our diversity strategy is simple: grow a team of creative, innovative, passionate people from varied backgrounds to produce best-in-class digital campaigns.