Technology Analyst & Test Lead

Backed by Bunnings and powered by Intellihub, we've introduced an Australian-first Solar & Battery subscription model that helps households take control of their energy without the upfront cost or complexity.

As a newly established joint venture between Bunnings and Intellihub, Zelora combines the scale and credibility of two trusted organisations with the energy and ambition of a growing business. Joining Zelora means having the opportunity to help shape our future, influence how we work, and make a real impact from day one.

We're looking for a Technology Analyst & Test Lead to establish and lead our testing capability while driving high-quality analysis across technology projects and strategic initiatives. You'll lead testing governance, quality assurance and release readiness while also partnering with stakeholders to define requirements, improve processes and ensure technology solutions meet business needs.

Key responsibilities include:

Develop and implement Zelora's testing strategy, standards, governance and quality frameworks

Establish scalable testing processes, templates, repositories and ways of working

Introduce quality gates, risk-based testing approaches, metrics and reporting

Lead and mentor testing capability across internal teams and external delivery partners

Develop end-to-end test plans, schedules, estimates and testing approaches across multiple initiatives

Coordinate functional, integration, regression, end-to-end, smoke, sanity and operational readiness testing

Manage testing risks, dependencies, environments and release readiness activities

Ensure traceability, testing coverage and quality outcomes are achieved prior to deployment

Establish and lead defect management processes, triage and quality reporting

Analyse quality trends and identify opportunities to improve delivery outcomes

Build reusable testing assets, templates and test repositories

Identify opportunities to introduce automation and improve testing efficiency

Maintain quality metrics, testing dashboards and release readiness controls

Facilitate workshops and requirements gathering sessions with technology stakeholders

Document business, functional and non-functional requirements

Develop business requirements documents, user stories and acceptance criteria

Produce process maps and identify opportunities for improvement

Support solution design and ensure requirements are fully traceable throughout delivery

Partner with business teams to coordinate UAT and operational acceptance activities

Collaborate closely with technology, project and business leaders

Partner with vendors, implementation partners and external solution providers

Provide clear communication on testing progress, risks, dependencies and quality outcomes

You are an experienced testing and quality professional with strong business analysis skills and a passion for improving how technology is delivered.

8+ years' experience in software testing, quality assurance and technology delivery environments

Demonstrated experience establishing or maturing testing practices, governance frameworks and quality processes

Strong Technical Business Analysis experience, including requirements gathering, process mapping, workshops and stakeholder engagement

Experience delivering testing across Agile and Waterfall environments

Exposure to transformation programs, SaaS platforms, cloud solutions, ERP, CRM and integration projects

Strong understanding of SDLC, release management, defect management, risk management and quality assurance principles

Excellent leadership, communication and stakeholder management skills

Strong attention to detail, analytical thinking and problem-solving capability

The ability to navigate ambiguity, manage competing priorities and drive outcomes

A hands-on, pragmatic and continuous improvement mindset

Experience with test management platforms and test automation frameworks

Experience implementing testing governance within a growing or evolving organisation

Exposure to Azure DevOps, Jira or similar delivery and testing tools

Relevant certifications such as ISTQB, CBAP, CCBA or Agile certifications

Why Join Zelora?

Establish and shape a critical capability within a growing technology function

Work directly with senior business and technology leaders

Make a genuine impact in a business experiencing significant growth and change

Help deliver technology solutions that support Australia's transition to cleaner energy

Enjoy autonomy, ownership and the opportunity to influence how Zelora scales

Join a collaborative, down-to-earth team where your contribution matters

If you're excited by the opportunity to build testing capability, lead quality outcomes and partner with the business to deliver meaningful technology change, we'd love to hear from you.