Technician Recruiting Assistant
Role Overview
The Recruiting Assistant – Technician Recruiting Center will primarily support processes around Technician candidate sourcing and prescreening.
We are looking for individuals who are passionate about ensuring positive candidate experiences, have high energy, a positive attitude, attention to detail, and the capacity to deliver results.
Qualified candidates for this role will have prior experience demonstrating strong customer support through administrative and process completion, including issue resolution and strong follow-up.
In this role, you will need to be proficient in the use of technology, being able to capture candidate information via phone while managing multiple screen computer applications.
Bilingual Spanish or French candidates are also strongly preferred as our operations support geographies across the United States and Canada.
Full Job Posting
Job Responsibilities:
- Handle all inbound calls to main line
- Contact and prescreen all new leads and applicants
- Submits motor vehicle record (MVR) checks for driver candidates
- Schedules phone interviews with hiring specialists
- Perform validation/verification of driver candidate medical cards to company standards
- Heavy documentation of candidate conversations, primarily within Salesforce and Oracle
- Source for applicants within various markets
- Other projects and tasks assigned by supervisor.
Qualifications:
- Prior demonstrated high-touch customer service and follow-up experience required.
- Administrative or recruiting experience preferred.
- Prior Salesforce, Oracle, or other applicant tracking system experience highly preferred.
- Bilingual, fluent English/Spanish written and verbal communication a plus.
- To perform this job successfully, an individual must have knowledge of Word and Excel, and must be internet savvy.
- A sense of humor and positive attitude are helpful, as this can be a stressful job with competing priorities at any given time.
- Qualified candidates must be effective communicators who are not afraid of the phone.
- Candidates who are highly technically savvy (internet, cloud-based applications, good with internet data research, cell phone/text messaging, etc.) are highly preferred.
- Physical Requirements:
- -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
- -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
- -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
- Penske is an Equal Opportunity Employer.
Preferred Qualifications
- Administrative or recruiting experience preferred.
- Prior Salesforce, Oracle, or other applicant tracking system experience highly preferred.
- Bilingual, fluent English/Spanish written and verbal communication a plus.
- Candidates who are highly technically savvy (internet, cloud-based applications, good with internet data research, cell phone/text messaging, etc.) are highly preferred.
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