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Technician - Managed Services

Convergint
Dubai, UAE
Full-time
Entry
Onsite
Discovered 2 days ago
Security systemsCorrective maintenancePreventive maintenanceHardware and software troubleshootingSecurity camera installationAccess control panels

Full Job Posting

Role overview

Full-time Technician in the Managed Services business unit, reporting to the Operations Manager – Managed Services MEA.

Performs basic to intermediate maintenance, installation, troubleshooting, repair, and preventative maintenance for security systems.

Work location is stated as the United Arab Emirates.

Responsibilities

  • Perform corrective and routine preventative maintenance within specified dates and times.
  • Attend reactive, on-demand, and rectification callouts during or outside working hours as applicable.
  • Troubleshoot hardware and software components.
  • Install or replace hardware such as cameras and access control panels.
  • Update the Team Leader on work progress.
  • Maintain courteous professional relationships with clients, contractors, and employees.
  • Follow company health and safety guidelines.

Requirements

  • 1–2 years of experience in security systems.
  • High school diploma and/or relevant institute technical certifications.
  • Computer literacy, basic electrical tool use, fiber splicing unit operation, and termination of various ELV cables.
  • Generic troubleshooting skills and good oral and written communication skills.
  • UAE experience and a driving license are pluses, not stated as mandatory.

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