Technician - Field Service (Power Generation)

Based out of our Wetherill Park branch in Greater Western Sydney, NSW, you will complete preventative maintenance and/or basic repair activities on Generator or component at the customer sites.

You will make an impact in the following ways:

Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools

Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor

Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field

Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens

Completes training in line with skill and business requirements

Maintains service vehicle and tools for cleanliness and proper operation

Train electrical apprentices in and out of the branch.

Coordinate jobs and responsibilities within the branch and delegate workload.

Understand relevant electrical certification required in country

Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation

Complete in workshop repairs as required

Engages with customer in a courteous and professional manner.

Ensures prompt and efficient attention to customer needs