Technical Trainer Instructor - Senior

Forecast training demand across the business and develop proactive training plans that align with operational goals and workforce capability needs.

Deliver technical training and provide ongoing support to technicians and service personnel on products, systems, tools, and company policies.

Build and maintain subject matter expertise through train-the-trainer programs and continuous learning opportunities.

Develop, update, and enhance training materials to ensure content remains accurate, relevant, and aligned with evolving business requirements.

Evaluate training effectiveness through participant feedback, performance metrics, and field results to drive continuous improvement.

Customize and adapt training programs, presentations, and learning solutions to address specific customer, regional, or operational needs.

Maintain accurate technical training records, monitor service capability, and provide reporting to support workforce development and compliance objectives.

Support and participate in continuous improvement initiatives that enhance training quality, increase workforce effectiveness, and strengthen service excellence.

Take initiative, embrace new challenges, and respond to changing priorities with a sense of urgency, energy, and accountability.

Communicate effectively with diverse audiences, adapting your message and delivery style to ensure understanding and engagement.

Deliver high-quality training that meets the needs of both individuals and groups, ensuring knowledge can be applied successfully on the job.

Drive results by balancing multiple priorities, following through on commitments, and achieving business objectives in a fast-paced environment.

Plan and organize work effectively, aligning training activities, schedules, and priorities with business and operational goals.

Build trust and strong working relationships through professionalism, integrity, collaboration, and consistent follow-through.

Adapt your approach to different situations, learning styles, customer needs, and organizational dynamics to maximize effectiveness.

Continuously develop your technical expertise and training capabilities while seeking opportunities to learn, improve, and grow professionally.

Support a positive and inclusive learning environment by valuing diverse perspectives, experiences, and backgrounds.

Understand and navigate organizational processes, policies, and stakeholder relationships to successfully deliver training and capability-building initiatives. Education, Licenses, Certifications: College, university or equivalent technical experience required.This position may require licensing for compliance with export controls or sanctions regulations. Experience: Intermediate level of relevant work experience required, including experience in service.