Technical Systems Engineer

Requirements

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, Information Systems, or a related technical discipline
• 6+ years of relevant experience in a consulting or MSP environment.
• Maintaining both physical and virtual hosts in environments of various scope and scale, from single office to multi-building campus environments.
• Proven experience in sustaining server infrastructure and hands-on experience in troubleshooting and maintaining on-prem and hybrid server environments.
• Proven administration of current virtualization platforms (Hyper-V, VMware, etc.) and understanding of related best practices (backups, HA, DR, etc.)
• Experience administering Windows Server environments, including services such as Active Directory, DNS, DHCP, print management, Exchange, GPO, file services, MySQL, etc.
• Experience in sustaining network systems in support of server, storage, and other on-premise infrastructure.
• Ability to work cross-functionally to ensure robust solutions that can be supported by multiple parties.
• Proficient in technical change management practices to reduce risk, prevent avoidable outages, and ensure changes to critical systems are executed in a controlled, well-documented way.
• Strong customer service skills, with both in-person and remote situations
• Demonstrable project/process management background and experience in a technical environment.
• Strong time-management, organization, leadership, and administrative skills, and the ability to manage competing priorities.
• Ability to balance working autonomously while also working as a member of a larger team.
• Ability to work on site in Natick, MA and at client sites in Eastern Massachusettts