Technical Support Representative

Qualifications

• H.S. Diploma or G.E.D.
• Established residency in Pennsylvania
• Previous experience interacting with customers on a daily basis
• Troubleshooting experience with Windows, Macintosh and mobile platforms recommended
• Troubleshooting experience involving various computer issues recommended
• Understanding basic networking and internet terminology and software
• Strong Communication Skills - Oral and written
• Strong Typing / Data Entry Skills
• Excellent Customer Service Skills / Soft Skills
• Strong Organizational Skills
• Ability to multitask in a face-paced environment
• Ability to adapt to change and the changing needs of the company
• Ability to work effectively and professionally both independently as well as part of a team
• INDHP