Technical Support Officer - Staff Social Club
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Key skills for this role
About the Role
Support planning, coordination, and execution of events, manage vendors, enhance staff engagement, and improve event processes with strong organizational skills.
Key Skills for This Role
Full Job Posting
Job Purpose
The Technical Support Officer SSC Event Management Specialist plays a critical role in supporting the planning, coordination, and execution of SSC events and activities, while ensuring the effective management of related technical, operational, and stakeholder engagement requirements.
Event Planning & Coordination
Plan, organize, and execute SSC events, activities, and engagement initiatives throughout the year.
Develop event concepts, schedules, implementation plans, and logistical arrangements.
Coordinate event timelines and ensure timely execution of all event-related activities.
Ensure events are delivered in accordance with approved standards, budgets, and timelines.
Manage the end-to-end event lifecycle, including event conceptualization, logistics coordination, budgeting support, communication coordination, and post-event evaluation.
Vendor & Logistics Management
Coordinate with vendors, venues, suppliers, and service providers to support event delivery.
Monitor vendor performance and ensure quality and cost-effectiveness of services provided.
Support procurement and administrative processes related to event requirements.
Oversee event setup, operational readiness, and on-site coordination during activities.
Staff Engagement & Experience Enhancement
Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being.
Coordinate recreational, cultural, social, wellness, and seasonal activities for staff and families where applicable.
Gather staff feedback and participation insights to improve future events and initiatives.
Promote inclusive and engaging activities that enhance organizational culture and staff morale.
Stakeholder Coordination
Coordinate with internal business units and supporting functions to facilitate successful event delivery.
Engage with staff and stakeholders to identify engagement opportunities and event requirements.
Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.
Continuous Improvement & Innovation
Identify opportunities to improve event management processes and staff engagement initiatives.
Propose creative ideas and innovative activities aligned with staff interests and organizational culture.
Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.
Communication & Awareness Support
Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.
Support visibility and participation in Staff Social Club initiatives.
Academic And Professional Qualification
Bachelor s degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field.
Professional certification in Event Management or related discipline is an added advantage.
Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
Languages
English: Mandatory | Arabic & French: Preferred.
Key Skills & Necessary Knowledge
Strong organizational and stakeholder management skills.
Ability to manage multiple events and initiatives simultaneously.
Creativity and attention to detail.
Ability to maintain high service quality and staff satisfaction.
Good communication and coordination skills.
Ability to work collaboratively across functions.
Basic knowledge of budgeting support and vendor coordination.
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