Technical Support Engineer (ICT, Systems, AV)
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About the Role
We're Hiring: Technical Support Engineers (ICT, Systems, AV) FinesseTech is growing fast, and we’re looking for a hands‑on Technical Support Engineers who can work across ICT, Cloud, AV, and enterprise applications.
Key Skills for This Role
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Overview
We're Hiring: Technical Support Engineers (ICT, Systems, AV)
FinesseTech is growing fast, and we’re looking for a
hands‑on Technical Support Engineers
who can work across
ICT, Cloud, AV, and enterprise applications
.
If you enjoy solving real-world technical problems, deploying and supporting smart digital building solutions, and supporting enterprise clients — this role is for you.
What You'll Work On
- Deploy & support digital building solutions (Digital Signage, Visitor Management & Workspace Systems)
- Install & manage Windows Servers, IIS, certificates, AD, SSO
- Troubleshoot networks (VLANs, ports, routing, firewalls)
- Administer Microsoft Azure (Exchange Online, Entra ID, CA policies, VMs), Microsoft 365
- Work closely with client IT security teams to support vulnerability assessments and penetration testing compliance.
- Work with SQL databases (queries, logs, backup/restore)
- On‑site deployments, system commissioning, client coordination & training
- Create clean documentation, SOPs & troubleshooting guides
What We're Looking For
- 2–4 years in ICT/System/Technical Support
- Strong skills in Windows Servers, networking, IIS & SQL
- Experience with Microsoft Azure / other cloud environments
- Ability to install, configure & troubleshoot enterprise applications
- Excellent communication and customer-handling skills
- Strong documentation discipline
- Nice to Have
- PADS4 or equivalent Digital Signage software implementation experience
• A+ / Network+ / CCNA
- PowerShell or automation basics
- Knowledge of AV systems associated with digital signage (not audio specialist)
- Valid UAE driving license
- Who Succeeds Here?
- Someone curious, proactive, tech‑savvy, and eager to grow into advanced
- implementation or solution engineering
- roles as our platform portfolio expands.
- Interested?
- Apply directly on LinkedIn.
- Join us and be part of building next‑generation
- smart digital building, signage, and AI-driven solutions
- across the region.
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