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Technical Support Associate

HUB International
Norwell, USA
Full-time
Mid
Hybrid
Discovered 6 days ago
Communication

Full Job Posting

Responsibilities

  • Responsibilities may include all or some or the following:
  • Support production and account managers with proposals and policy summaries.
  • Enter data as required by insurance company automation systems.
  • Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input.
  • Process certificate of insurance requests which cannot be forwarded to the certificate processing team.
  • Obtain and provide account managers, producers and marketing loss reports from our insurance carriers.
  • Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients
  • Maintain cancellation/reinstatement system for commercial accounts.
  • Responsible for the invoicing of commercial policies.
  • Policy checking and endorsement processing of automobile and workers compensation insurance policies.
  • Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.
  • Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.
  • Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
  • Other responsibilities as assigned by Manager.

Qualifications

  • Work experience within an office environment
  • Ability to obtain a Property and Casualty license after hire.
  • Experience automated systems and Microsoft Office products.
  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
  • What We Offer You
  • At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.
  • We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.
  • · Medical, Dental, Vision, and Prescription Drug Coverage
  • · Health Plan Reimbursement Program
  • · Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
  • · 401(k) Savings Plan
  • · Life and Disability Plans
  • · Long-Term Care
  • · Employee Assistance Program (EAP)
  • · Comprehensive Wellness Program
  • · Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
  • · Low-Cost Loan Program and Student Loan Resources
  • · Vacation, Holiday, Sick, and Personal Time Off
  • · Flexible Work Arrangements
  • · Dress for Your Day Policy
  • · Comprehensive Onboarding and Continuing Education
  • The expected salary range for this position is $19.54/hr - $28.20/hr and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.
  • We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
  • Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
  • Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
  • A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
  • The HUB difference
  • HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
  • Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
  • Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [email protected]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.
  • E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.

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