Technical Success Manager - Dubai Hybrid
Skills
About This Role
Position Overview
We are looking for Construction Industry professionals who are passionate about driving digital transformation throughout the industry.
Coming from the AEC industry or having worked in the AEC tech industry, you will utilize your experience to solve everyday customer challenges, engineering value for them through adoption of Autodesk Construction Cloud (Forma).
Reporting to the Senior Manager of Construction Customer Success, you will lead technical engagements with some of the largest AECO organisations in EMEA.
You will partner with the Customer Success Manager to deliver standardised and custom offerings which will be in consideration of documented programs in the Customer Success Plan.
You will deliver and document health checks, custom workflows, training sessions, create dashboards, reports, and integrations to help customers achieve their desired outcomes.
As a Construction SME, you will partner closely with Customer Success Managers to deliver technical engagements that accelerate adoption and measurable value from Autodesk Construction Cloud.
You will lead health checks, workflow mapping, technical enablement sessions, and targeted workshops—translating real construction processes (preconstruction, model coordination, cost/financials, and data/analytics) into scalable, best-practice digital workflows"
Responsibilities
- Discover customer business and technical processes/workflows/requirements to build "trusted advisor" relationship and support customers in their digital transformation journey
- Develop processes and workflows which allow organisations to adopt and unlock value in Autodesk Construction Cloud (Forma)
- Align with best practices for digital transformation change management, empowering customers to implement process and workflow changes
- Partner with Customer Success Managers to implement deliverables within the Customer Success Plan, addressing customer requirements and documenting value delivered
- Influence Product Roadmap through demonstrating business impact and working closely with relevant parties to prioritise requirements
- Maintain comprehensive industry technologies, trends and challenges to provide insight and guidance required to position the value of ACC (Forma)
- Expert in all possibilities (and limitations) of Autodesk Construction Cloud Platform (Forma), being comfortable to challenge customers status quo and demonstrate value through technical analysis and demos
- Share with team any best practices, competitive information, innovation, success stories and lessons learnt
- Use social media networks and public forums to build personal and Autodesk brand to establish credibility and promote solutions
Minimum Qualifications
- 5+ years of experience in the AEC industry and/or AEC technology industry
- Experience leading/managing successful technology change management projects, implementation and programs
- Confidence in compiling platform data analytics and dashboarding
- Passionate about moving the industry forward
- This is a hybrid role
The Ideal Candidate
- You recognise the challenging and changeable nature of construction workflows and requirements
- You have a curious nature to uncover and understand customers challenges, industry trends and required workflows when adopting new technology and recommend best practices to increase and realise return on investment
- Confidence to understand customer business use cases to provide product feedback from customers and contribute to product roadmap discussions
- Excited by technology and eager to get into product detail
- ****Learn More****
About Autodesk
Welcome to Autodesk!
Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies.
We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do.
Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.
Ready to shape the world and your future?
Join us!
Salary
is one part of Autodesk’s competitive compensation package.
Offers are based on the candidate’s experience and geographic location.
In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career.
Join us and help make a better, more sustainable world.
Learn more here: https://www.autodesk.com/careers/sales
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive.
Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Job Details
Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.autodesk.com Job Function: Information Technology (IT) Company Industry/
Sector: Software Development Design Services and IT Services and IT Consulting
About The Company
Searching, interviewing and hiring are all part of the professional life.
The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.
Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
Report
Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.
Applicants are advised to research the bonafides of the prospective employer independently.
We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.
We also recommend you visit Security Advice for more information.
If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job

Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done

Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role

AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click

Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.

Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Senior Technical Success Manager
Infoblox · الرياض
At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of y
Skills
1 weeks ago
Apply Now↗Apply Now ↗Senior Technical Success Manager
Infoblox · Riyadh
Job Description At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next excit
Skills
1 weeks ago
Apply Now↗Apply Now ↗Technical Success Manager - Dubai (Hybrid)
Autodesk · Dubai
Job Requisition ID # 26WD95651 Position Overview We are looking for Construction Industry professionals who are passionate about driving digital transformation throughout the industry. Coming from the AEC industry or hav
Skills
3 weeks ago
Apply Now↗Apply Now ↗Splunk Technical Success Engineer - KSA
Cisco · Riyadh
Meet the Team Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and ob
Skills
1 months ago
Apply Now↗Apply Now ↗Splunk Technical Success Engineer - KSA
Cisco · الرياض
Meet the Team Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and ob
Skills
1 months ago
Apply Now↗Apply Now ↗Splunk Technical Success Engineer
Cisco Systems · Riyadh
Responsible for customer technical health, providing guidance on Splunk architectures, managing escalations, and ensuring customer success through proactive support and communic...
Skills
1 months ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required