Technical Solution Specialist Upstream MENA (x|f|m)

Role Overview

Responsibilities

• Assess customer requirements through technical consultations, application discussions, presentations, trainings, trials and demonstrations.
• Configure and validate technical solution concepts through application expertise, process knowledge and product-specific evaluations.
• Provide technical guidance and application expertise during customer and distributor engagements through troubleshooting support and solution validation.
• Resolve application challenges through root-cause analysis, implementation support and coordination with internal technical experts.
• Document application findings, technical limitations and customer feedback through structured reporting and knowledge sharing.
• Deliver technical training and knowledge transfer to customers and channel partners through workshops, demonstrations and application support.

Qualifications & Skills

• Master's degree in Biotechnology, Biochemistry, Life Sciences, Engineering or related field.
• Proven experience in bioprocessing, application support, technical consulting or customer-facing scientific roles within life sciences.
• Strong expertise in bioprocess manufacturing processes, application development and solution design.
• Proven experience conducting technical consultations, trials, demonstrations and implementation support activities.
• Strong capability to collaborate with distributors, commercial teams and technical experts in matrix environments.
• Ability to translate customer requirements into technically viable solution recommendations.
• Strong presentation, communication and stakeholder management skills.
• Fluent in English and Arabic as required for regional engagement.

What We Offer

• Personal and professional development including mentoring, leadership programs, talent talks, internal seminars and coaching for managers.
• Comprehensive onboarding including a virtual online platform before joining, welcome workshops and a buddy as point of contact.
• Welcoming culture with mutual support, team spirit and international collaboration.
• Position filled within the Sartorius Regional Headquarters (LLC).

About Sartorius