Technical Solution Consultant, Principal

A Typical Day in the Life Includes:

Basic Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience.
• 10+ years of professional software engineering experience, including 5+ years building automation frameworks, developer tools, test infrastructure, or enterprise application automation.
• Strong programming experience in TypeScript, JavaScript, Java, or Python, with the ability to write clean, maintainable, testable, production-quality code.
• Proven experience building maintainable UI automation frameworks using Playwright or comparable tools (Selenium, Cypress, WebdriverIO, Puppeteer), covering regression, smoke, and end-to-end validation for enterprise applications.
• Strong understanding of REST APIs, web application architecture, browser debugging, observability, logging, and automated evidence capture.
• Experience designing and developing enterprise integrations across REST APIs, ServiceNow, SharePoint, ERP systems, cloud services, and monitoring tools.
• Experience in integrating automation into CI/CD pipelines using GitHub Actions, Azure DevOps, Jenkins, GitLab CI, or similar.
• Hands-on use of AI-assisted development tools (GitHub Copilot or comparable) for coding, debugging and test generation, with sound judgement on validating AI-generated output.

Preferred Qualifications:

• Experience building reusable automation components, test utilities, and framework patterns that improve scalability, maintainability, and execution speed.
• Experience with cross-browser testing and API automation using Rest Assured, Postman, or similar.
• Experience analysing automated test execution results, identifying defects, and improving reliability through failure analysis and root cause review.
• Experience designing, developing and supporting enterprise RPA solutions using UiPath, Automation Anywhere, Microsoft Power Automate, Infor RPA, or equivalent.
• Experience building data processing and transformation solutions across CSV, Excel, JSON, XML, Parquet, and file-based enterprise workflows.
• Experience building AI-enabled solutions — intelligent workflow automation, AI agents, knowledge discovery, incident analysis, and operational intelligence.
• Exposure to LLM provider APIs and tool-use protocols such as Anthropic Claude API, MCP, Azure OpenAI, or OpenAI API.
• Exposure to ERP application health checks, operational validation, Managed Services, production support, or enterprise application reliability.
• Experience building Solution Monitoring (SoMO) capabilities, including automated health checks, event correlation, anomaly detection, operational dashboards, alert intelligence, and proactive service validation across enterprise applications.