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Technical Services Specialist

Chrysos Corporation
West Perth, AUS
Full-time
Mid · 3–5 years experience
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

What you will do

  • Minesite Deployment and Operational Support
  • Develop and maintain a strong technical understanding of PhotonAssayTM to confidently communicate its capabilities to clients, translate the technology into compelling business value propositions, and recognize when to involve deeper Chrysos technical expertise as needed.
  • Serve as the primary point of contact for all sales- and service-related matters within your client portfolio, maintaining a regular and strategic engagement schedule aligned with key account and sales plans.
  • Deliver client education and training programs to ensure effective adoption and understanding of PhotonAssayTM technology across stakeholder groups.
  • Build and manage productive relationships with key site stakeholders across Geology, Geometallurgy, and Metallurgy teams to understand their long-term objectives and identify optimisation strategies across the mining value chain. This includes:
  • New or enhanced assay services.
  • Tailored metrics for coarse or heterogeneous gold ore bodies.
  • Optimised grade control and sampling programs.
  • Improved resource/reserve models.
  • Processing plant measurement strategies that support process optimisation.
  • Recommendations for optimised sample preparation strategies that balance sample size, particle size, and machine cycle time to meet economic and technical objectives.
  • Collaborate cross-functionally with Chrysos Maintenance, Customer Quality, Physics Operations, laboratories, and external partners to ensure exceptional client service and technical delivery.
  • Lead or support quality assurance efforts, including:
  • Long-term QAQC data analysis and reporting for gold, silver, and copper, working with the Customer Quality team.
  • Comparative performance analysis of PhotonAssayTM vs traditional laboratory techniques.
  • Calibration support and oversight for expanded services.
  • PhotonAssayTM Sales Support
  • Deliver technical training on the application and value of PhotonAssayTM to internal and external stakeholders.
  • Provide technical and application expertise to support the Sales team throughout the sales cycle.
  • Assist Sales Managers during key customer site visits.
  • Support Sales Managers at industry conferences and trade shows as required.
  • Industry Engagement
  • Identify opportunities for the further growth and development of PhotonAssayTM services or related opportunities, through ongoing engagement with existing clients, prospective customers, and broader industry stakeholders.
  • Drive thought leadership initiatives by developing joint publications or conference presentations in collaboration with key PhotonAssayTM users, particularly major gold producers, while coordinating closely with internal teams and presenting at key industry events when appropriate.

Who you are

  • Essential
  • University Degree qualifications in Geology, Geosciences or Metallurgy, or other related disciplines.
  • 3-5 years minimum experience in geology, mining, metallurgy or scientific applications, with exposure to novel technologies or processes and their adoption and use.
  • Exceptional written and verbal communication skills, including presenting to diverse audiences (from operators to executives), and translating complex information into actionable insights.
  • Demonstrated ability to build and maintain trusted relationships with a global network of customers (miners, labs, and internal stakeholders), resolve complex issues, and drive adoption of technical solutions.
  • Ability to influence and align cross-functional teams and customers around shared objectives.
  • Experience leading multi-disciplinary projects, managing timelines and cross-functional collaboration.
  • Able and willing to travel and work within Australasia and other countries as required, including mine sites.
  • Comfortable working across global time zones and in culturally diverse teams, with a strong sense of initiative and autonomy.
  • Competent in use of Microsoft Office suite of products.
  • English fluency.
  • Desirable
  • Practical understanding of sample preparation and analytical techniques used in the minerals industry, such as Fire Assay, Screen Fire Assay, AAS, ICP, XRF, and Wet Chemistry. Familiarity with QAQC protocols and LIMS systems.
  • Competence in statistical interpretation of assay results, statistical comparisons (e.g. PhotonAssayTM vs Fire Assay), and experience preparing customer-facing reports or feasibility studies.
  • Understanding of sampling theory.
  • Knowledge and experience using HubSpot.
  • Who we are (Our values):
  • Safety is a Non-Negotiable - Safety isn’t just a value — it’s our way of life. It’s about creating a culture where physical and psychological safety are top priorities. We speak up, challenge assumptions, and hold ourselves accountable to protect one another.
  • One United Team – We thrive on trust, respect, and empathy. By embracing each other’s unique contributions and supporting one another, we build collective strength to solve problems, celebrate wins, and grow together.
  • Delighted Customers – Our customers, both internal and external, are at the heart of everything we do. By listening, understanding, and acting with care, we consistently go above and beyond to deliver exceptional experiences.
  • Always Improving – We are curious, courageous, and committed to progress. Every challenge is an opportunity to grow, and every step forward builds toward something extraordinary. Making or doing things better isn’t just a goal — it’s our mindset.
  • Why Join Us: Your Rewarding Career Awaits
  • At Chrysos, we value our team members and offer a supportive and dynamic work environment. Here's what we have in store for you:
  • Flexibility and wellbeing initiatives to help you maintain a healthy work-life balance.
  • Opportunities to work with groundbreaking equipment that's transforming the mining industry and reducing its environmental impact.
  • Collaboration with industry experts and the chance to grow and develop professionally.
  • Exciting career prospects and room for advancement.
  • If this opportunity aligns with your career goals, we'd love to hear from you. Please apply through the link below and let's explore the potential of working together.
  • Join Chrysos and be part of an innovative team that's shaping the future of mining technology!

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