Technical Service Specialist
Full Job Posting
General Purpose Of Job
The Technical Services Specialist plays a crucial role in supporting customers and sales executives by directing and channeling technical service efforts.
Through customer interaction (both national and international), design and art support, brand management services, global services coordination, new product development, and research and implementation of equipment and software
Key Responsibilities
- Customer interaction (both national and international)
- Stay abreast of emerging technologies and collaborate with prepress, structural, and design groups, as well as manufacturing, to select and implement new equipment and systems.
- Work closely with finance, design, and IT teams to integrate and automate design systems with estimating processes.
- Qualify and certify international locations to ensure consistent standards.
- Engage with vendors to explore new technologies, ensure compliance, and qualify materials.
- Provide recommendations and assistance in obtaining Quad Packaging’s technical certifications.
- Support field service technicians in resolving technical issues.
- Assist with Prepress and Brand management tasks
- Collaborate on Graphics and Structural Design and development projects.
- Project manage the implementation of new technologies and onboard new customers.
- Offer customer technical support.
- Coordinate Global Packaging projects.
Job Requirements
- Education: Minimum of three years’ experience in the folding carton and label industry.
- Experience Preferred: Knowledge of 6 Sigma and Lean Manufacturing and experience in structural design.
- Knowledge, Skills & Abilities: Demonstrated leadership skills, excellent people skills, polished presentation skills and strong project management abilities.
#LI-BB1
About Quad
A global marketing experience company offering integrated marketing and manufacturing solutions.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Quad
Quad Pewaukee Hiring Event EVERY Wednesday 9am-3pm
Pewaukee, USA
Hiring event at our Pewaukee Plant! The Quad plant in Pewaukee is opening its doors! EVERY Wednesday! Time: 9 am – 3 pm Plant tours and on-the-spot interviews are available. Looking for a new job? Walk away with a new ca
Forklift Operator
Pewaukee, USA
Quad is seeking Distribution Technicians/Forklift Operators to work at their Direct Marketing facility in Pewaukee, Wisconsin. Position Overview: Quad is seeking a full-time Distribution Technician to join our Pewaukee,
Night Shift Inserting Operator
Pewaukee, USA
Quad in Pewaukee is seeking Skilled Finishing Machine Operators responsible for the set up and operation of finishing equipment (including inserters, folders, flat cutters, dabbers, and offline mailers). Quad relies on t
Second Press Operator
Pewaukee, USA
Quad is currently seeking a Second Press Operator to work in the Pewaukee, Wisconsin plant. It is the job of the 2nd Press Operator to assist in performing functions to support the operation of printing presses in the fo
Account Manager
Sussex, USA
GENERAL PURPOSE The Account Manager is a client-facing role responsible for managing the day-to-day development and execution of direct marketing programs while supporting the overall success of assigned client accounts.
General Technician
Pewaukee, USA
We are currently seeking General Manufacturing employees to grow with us! A general manufacturing position includes the opportunity to learn the printing process from the ground up and advance in a progressive environmen
Night Shift Cook
Hartford, USA
Night Shift Cook Quad Cafe - Hartford, WI Put your experience to work in a kitchen where quality matters. Quad Café at our Hartford, Wisconsin plant is looking for an experienced Cook to support daily café production dur
CHAL- Material Handler
Chalfont, USA
Quad is looking for a Material Handler in our Chalfont, PA plant. Material handlers deliver requested materials to production lines necessary to complete WIP or Finished Good. Removes finished pallets from CPA and Conver
Quad Pewaukee Hiring Event EVERY Wednesday 9am-3pm
Pewaukee, USA
Forklift Operator
Pewaukee, USA
Night Shift Inserting Operator
Pewaukee, USA
Second Press Operator
Pewaukee, USA
Account Manager
Sussex, USA
General Technician
Pewaukee, USA
Night Shift Cook
Hartford, USA
CHAL- Material Handler
Chalfont, USA