Technical Service Representative (Liquid Water ink) Home Base Chicago Area

This role offers a range of $76,000 to $100,000 annually. Actual compensation will be based on qualifications such as experience, education, certifications, and skills, as well as geographic considerations.

We are seeking a Technical Service Representative (Liquid Water) to work with us. This person will report to the Technical Service Director for performance of assigned functions. Time will be split between working out of the Homewood lab and performing technical service at customer locations. Travel domestically up to 50%. As a Technical Service Representative, you will be responsible for:

Performing color matching and completing drawdown requests

Managing color/standard database

Communicating with the customer on color match and technical requests

Performing lab functions when working out of the lab

Performing Technical Service at customer locations

Controlling Work-off, press-side technical support, housekeeping and monthly reporting

Handling Inventory management and record-keeping

Following all safety requirements

Dispensing inks, performing color matches, supporting/training ink room staff

To perform your job as expected, you will be required to:

Have a High School graduate or G.E.D. equivalent

Must be able to pass a color vision test

Have the ability and willingness to travel

Be able to match colors effectively

Demonstrate excellent customer service skills

Effectively communicate with peers and customers

Have excellent written, reading comprehension and basic math skills

Have the ability to lift up to 50 lbs. frequently

In addition to these qualifications, we will consider as a plus if you have:

Associate degree from 2-year college or trade school

Previous ink inplant experience

SAP experience and proficient with Microsoft Suite programs.

3-5 years in the ink industry and experience in commercial printing

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, long-term care, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave , we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture. Embark on your Colorful Career with us!

We require post-offer, pre-employment drug screens, physicals, and background checks.

Equal Opportunity Employer: disability/veteran.