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Technical Service Manager

Ecolab
USA
Full-time
Manager · 3+ years experience
Onsite
Discovered 1 months ago

Full Job Posting

Preferred Qualifications

  • Associate's degree
  • Water treatment experience
  • Proven track record in data center construction, startup, and operational support
  • Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation
  • Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
  • Experience working in a startup or fast-paced environment is a plus
  • About Nalco Water:
  • In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
  • Annual or Hourly Compensation Range

Benefits

  • Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
  • If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
  • Potential Customer Requirements Notice
  • To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
  • Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
  • Americans with Disabilities Act (ADA)
  • Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Qualifications

  • High School Diploma
  • 3 years' experience in data center infrastructure or related with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
  • Possess a valid driver's license and acceptable Motor Vehicle Record
  • Immigration sponsorship is not available for this role
  • Physical Requirements
  • Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
  • Ability to perform essential functions of the job, with or without reasonable accommodation
  • Associate's degree
  • Water treatment experience
  • Proven track record in data center construction, startup, and operational support
  • Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation
  • Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
  • Experience working in a startup or fast-paced environment is a plus
  • In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
  • Annual or Hourly Compensation Range

Responsibilities

  • Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies
  • Support training of site level technicians and customers regarding installation, commissioning, maintenance, and troubleshooting activities
  • Manage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings
  • Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services
  • Leverage previous experience to help lead and develop high performing teams of technical professionals
  • Manage and can complete daily operations of site personnel, chemistry, reporting, budget and maintenance programs
  • Maintains establish relationships with Key Contacts
  • Can perform most of the positions managed. Can troubleshoot systems, maintain inventory management, and perform system audits
  • Communicate, report and resolve issues with minimal support from Operations Management team
  • Position Details:
  • Candidate must reside within a commutable distance of Monroe, LA
  • Territory covers a 120-mile radius of Monroe, LA
  • Targeted accounts are within the Global High Tech industry / Data Centers
  • Overnight travel up to 15%

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