Technical Scrum Master
Role Overview
We are seeking a strong Technical Scrum Master to lead cross-functional Agile teams delivering technology transformation projects and supporting production environments.
This role combines Scrum leadership with project management, technical delivery coordination, and operational governance.
The ideal candidate will create actionable dashboards, track team velocity and delivery performance, present progress and risks to senior leaders, and coordinate root cause analysis to improve production stability and delivery predictability.
Key Skills for This Role
Full Job Posting
Requirements
- Required Qualifications
- Bachelor’s degree in Computer Science , Engineering, or a related field.
- 5+ years of experience as a Scrum Master in Agile environments, including technical delivery and cross-functional team leadership.
- Demonstrated project management experience delivering technology transformation projects in complex enterprise environments.
- Experience creating dashboards and presenting delivery metrics, risks, and recommendations to senior IT leaders.
- Strong knowledge of Agile metrics, including velocity, capacity, throughput, and sprint predictability, with experience using insights to improve delivery.
- Understanding of production support, incident and problem management, service levels, and root cause analysis.
- Solid knowledge of SDLC, test strategies, defect lifecycle, release governance, and technical delivery dependencies.
- Proven skills in risk management, stakeholder reporting, servant leadership, facilitation, and conflict resolution.
- Excellent communication skills and the ability to explain technical issues to technical and non-technical stakeholders.
- Preferred Qualifications
- SAFe , CSM, PSM, PMI-ACP, or equivalent Agile certifications.
- Experience in large-scale Agile programs, Release Train environments, and enterprise transformation initiatives.
- Experience with dashboard and delivery tools such as Jira, Azure DevOps, or Power BI.
- Experience in cloud-native and microservices environments, with familiarity with CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps.
- Understanding of DevOps practices, test automation, and quality gates; 3+ years working with QA or quality engineering teams.
- Experience in retail, POS, or customer-facing applications; exposure to mobile testing and API testing tools such as Appium, Postman, or REST Assured.
Benefits
- Salary Range: $85,000 to $90,000 CAD per year
- The final compensation offered will depend on local market conditions and geographic location, as well as job-related factors such as the candidate’s knowledge, skills, qualifications, relevant experience, and education/training. Compensation may also include additional components such as benefits, and/or other incentives, where applicable. In accordance with new employment standards requirements, we retain copies of this job posting and applicant information for three (3) years after the posting is removed. We do not use AI technology; all applications are also reviewed by our recruitment team.
- Infoya is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, aboriginal status, or any other legally protected factors.
About Infoya
Infoya is a global IT solutions provider helping enterprises modernize systems and build AI-powered digital platforms.
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