Technical Sales- Theater

Compensation

• 65,000–75,000 annually Schedule : Monday–Friday, 8:00 a.m.–5:00 p.m. Work Arrangement : Remote, with travel as required Department : Sales and Marketing Reports To: Business Development Manager

About Thern

About the Role

What You Will Do

• Respond promptly and thoroughly to customer and prospect inquiries received through email, phone, the website, and other channels.
• Build customer relationships through consistent communication, timely follow-up, and helpful technical support.
• Work with customers to establish and document application requirements, system design needs, and project timelines.
• Evaluate Thern’s ability to meet customer requirements and verify appropriate product selection, involving technical specialists when needed.
• Prepare product cost estimates and delivery schedules using established estimating tools and procedures.
• Follow up on quotes to confirm project status, answer questions, and resolve outstanding issues.
• Enter customer orders accurately to initiate production and support order fulfillment.
• Coordinate with Engineering, Production, and project management resources on drawings, finished goods, and project milestones from order through equipment installation.
• Provide post-sale support to confirm that solutions continue to meet customer requirements.
• Maintain current customer and prospect information through regular follow-up and communicate commercial terms according to company guidelines.
• Help develop market segments and key accounts by identifying, qualifying, and engaging prospective customers.
• Support parts and repair sales by troubleshooting issues, assessing customer needs, preparing repair quotes, and coordinating with the Parts & Service Specialist.
• Travel as needed to visit customers and job sites, attend trade shows, and support other sales activities.
• Perform other assigned duties.

Qualifications

• Background in theatre, performing arts, stage production, or a related theatrical environment, with familiarity with entertainment industry terminology, applications, and products.
• Ability to read, analyze, and interpret construction specifications, architectural drawings, technical procedures, and applicable regulations.
• Strong written and verbal communication skills, including the ability to prepare clear reports and explain technical information to customers.
• Strong math aptitude, attention to detail, and a sense of urgency when responding to customer needs.
• Strong organizational, planning, and prioritization skills, with the ability to manage multiple tasks in a fast-paced environment.
• Strong problem-solving, deductive reasoning, and decision-making skills.
• Ability to work independently in a remote role while collaborating effectively with internal teams.
• Strong working knowledge of inventory or manufacturing software and Microsoft applications.
• Ability to travel as required for customer visits, job sites, trade shows, and other sales responsibilities.

Preferred Qualifications

• Bachelor’s degree from a four-year college or university.
• Knowledge of manual and motorized stage rigging systems.
• Experience with electrical equipment, particularly three-phase motorized equipment and automated controls.

Additional Requirements

• Ability to safely lift up to 50 pounds, with or without reasonable accommodation.
• Ability to pass the required drug screening.

Why Join Thern

Benefits

• Dental Insurance
• Medical Insurance
• Vision Insurance