Technical Sales Representative - UGC West
Role Overview
Promote Master Builders Solutions products and services, manage key accounts and support customers with technical solutions across the mining industry.
Report to the Western States Sales Manager and work with internal stakeholders, consulting engineers, decision-makers and industry associations.
Business areas include admixtures, concrete solutions, concrete repair and protection, and infrastructure and underground construction for mining and tunnelling.
Key Skills for This Role
Full Job Posting
Role overview
Promote Master Builders Solutions products and services, manage key accounts and support customers with technical solutions across the mining industry.
Report to the Western States Sales Manager and work with internal stakeholders, consulting engineers, decision-makers and industry associations.
Business areas include admixtures, concrete solutions, concrete repair and protection, and infrastructure and underground construction for mining and tunnelling.
Responsibilities
- Provide sales support to key customers and industry stakeholders.
- Deliver theoretical and practical training on products and applications.
- Build relationships with decision-makers and influencers in tunnelling and mining.
- Handle complaints and resolve on-site customer issues.
- Represent the company at events, product trials, demonstrations and trade shows.
- Promote the product range and identify upsell and cross-sell opportunities with the sales team.
- Coordinate with customer service and technical support to meet customer requirements.
- Identify projects where admixture products such as fibres and waterproofers can be specified.
Mandatory requirements
- Understanding of construction industry processes and technologies.
- Outgoing personality, excellent relationship-building skills, practical sense and problem-solving ability.
- Ability to work collaboratively, willingness to undergo training, positive outlook and good work ethic.
- Travel to regional locations as required.
- Pass a pre-employment medical, including drug and alcohol testing, and a National Police Check.
Preferred experience and candidates
- Construction chemical or concrete industry background, sales experience, and Salesforce or similar CRM knowledge are preferred but not essential.
- University graduates, trades or construction workers transitioning into sales, and current salespeople transitioning to technical sales are encouraged to apply.
Benefits
- Training and upskilling, company vehicle, phone and laptop.
- Competitive compensation based on relevant experience and industry knowledge, with performance-based incentives and rewards.
- Career growth opportunities, technical training and brand support.
About Master Builders Solutions
Provides construction solutions, including admixtures, concrete solutions, concrete repair and protection, and infrastructure and underground construction products.
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