Technical Sales Engineer, Cold Chain

Serve as the primary technical interface between OEM R&D teams and internal engineering teams during new product development projects

Provide technical support during specification, design, and refrigeration system selection activities

Support customers with cold chain and refrigeration application expertise

Deliver technical product demonstrations and support technical discussions during the sales process

Provide remote and onsite technical support throughout the product lifecycle

Assist with implementation, commissioning, and troubleshooting of refrigeration systems

Develop and maintain technical documentation supporting field applications

Support strategic and high-profile customer accounts through regular engagement and site visits

Monitor industry trends, refrigeration regulations, and emerging technologies

Collaborate with internal Technical Sales Engineers to exchange technical knowledge and field experience

For senior-level profiles, support account planning and identify commercial growth opportunities

Experience within refrigeration, cold chain, or commercial cooling applications

Strong understanding of refrigeration system applications and customer integration requirements

Experience supporting OEMs, contractors, or end users within the refrigeration market

Strong technical problem-solving and customer-facing communication skills

Ability to provide both remote and onsite customer support

Knowledge of CO2 refrigeration systems is highly desirable

Previous experience as an Application Engineer or Technical Sales Engineer

Experience supporting key or strategic customer accounts

Strong autonomy and ability to work independently in a field-based role

Existing knowledge of the European cold chain or refrigeration market

If this sounds like you, please apply. We can't wait to speak with you!

This role is based in Aachen, Germany, with a hybrid working model that combines collaboration in the office with the flexibility of remote work. For the right candidate we would considering a fully remote contract.

Located at the heart of Europe, Aachen is a vibrant city known for its strong engineering heritage, international atmosphere, and close proximity to Belgium and the Netherlands. The region is home to world-class research institutions, advanced manufacturing, and a thriving technology community, making it an excellent environment for professionals passionate about innovation and sustainable technologies.

As part of our Aachen-based team, you'll have the opportunity to collaborate closely with colleagues across Product Management, Engineering, Sales, Marketing, and Supply Chain while contributing to solutions that support the future of commercial heating, cooling, and climate technologies.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.

No calls or agency requests please.